PatientPay Experiences Remarkable 93% Growth in Sales

PatientPay Sees Significant Sales Growth

PatientPay, the leading partner for patient payments in acute and specialty care, has reported an impressive year-over-year sales growth of 93%. This milestone reflects the company's commitment to delivering valuable financial services and innovative digital billing strategies. Over the past year, PatientPay has successfully added nearly 800 clients, bringing its total to 1,849 supported specialty medical groups and community hospitals.

Impact of ClearGage Merger

This growth follows the strategic merger with ClearGage, a significant step that allowed PatientPay to enhance its billing and payment platform. The merger has enabled PatientPay to streamline payment processes across the patient's journey, effectively partnering with healthcare providers, revenue cycle management (RCM) companies, and insurance payment solutions to drive more effective collections.

Transformative Services Offered

PatientPay has leveraged its comprehensive digital solutions to offer best-in-class strategies that boost collection rates and lower operational costs. By minimizing paper usage and automating the payment processing system, the company is enhancing the overall experience for both patients and healthcare providers. This digital transformation plays a crucial role in a time when many healthcare facilities are seeking ways to optimize their financial operations.

Achievements in Digital Payment Adoption

From December of one year to December of the next, PatientPay made remarkable strides across several metrics. The company saw a 93% increase in revenue, a surge in digital wallets on its network to over 1.2 million, and an increase in the proportion of client revenue coming from digital payments, which rose from 75% to 90%. These numbers indicate a clear trend toward digital payment methods over traditional paper statements.

Engaging Patients for Prompt Payments

Additionally, the percentage of users paying via mobile devices climbed from 71% to 73%. In an effort to simplify billing processes even further, PatientPay has implemented the capability to include insurance explanation-of-benefits (EOB) documents with patient bills. This enhancement aims to cut through the confusion often associated with healthcare billing, making it easier for patients to understand their financial obligations.

Forecasting Financial Stability for 2025

As the company approaches 2025, industry forecasts indicate potential financial stability for larger, well-resourced hospitals and health systems. However, the financial pressures faced by many smaller regional hospitals could persist, highlighting the continuous need for efficient patient payment solutions. PatientPay's unique digital strategies position it well to address these challenges and assist community hospitals in capturing more patient payments quickly.

CEO's Vision for Growth

Tom Furr, CEO of PatientPay, emphasizes the importance of clarity in healthcare billing, stating, "PatientPay’s ability to cut through the confusion is why our clients trust us to automate all of their patient payments. By utilizing digital strategies, medical groups can take greater control of their payment processes." Furr looks forward to an expanding growth trajectory and the opportunity to enhance service delivery and patient financial experiences further.

Learn More About PatientPay

For more information about PatientPay and how it supports healthcare facilities in modernizing their payment systems, visit www.patientpay.com.

About PatientPay

PatientPay collaborates with specialty care facilities and medical groups to enhance patient payments throughout their healthcare journey. Recognizing that patient financial responsibility is on the rise, the company assists community hospitals and specialty services—including long-term care, physical therapy, and radiology—in achieving efficient payment collection. By improving the patient experience through digital solutions and flexible payment options, PatientPay aims to increase overall patient satisfaction. To discover more on how PatientPay drives results for its clients, contact info@patientpay.com.

Frequently Asked Questions

What is the main service offered by PatientPay?

PatientPay provides innovative digital payment solutions designed to simplify the billing process for patients and healthcare providers.

How much did PatientPay's revenue increase?

PatientPay reported a remarkable year-over-year revenue increase of 93%.

What significant merger did PatientPay undergo?

PatientPay completed a merger with ClearGage, enhancing its billing and payment platform.

How many medical groups does PatientPay currently support?

PatientPay currently supports a total of 1,849 specialty medical groups and community hospitals.

What is the percentage increase in digital payments for PatientPay's clients?

The percentage of revenue from digital payments compared to paper statements increased from 75% to 90%.

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