Paslay Group Enhances Management Services for Airport Projects

Paslay Group Enhances Management Services for Airport Projects

Paslay Group, recognized as a leading airport consultancy, has solidified its role at John Wayne Airport. This involvement is pivotal as it guides airport and county officials in executing a comprehensive multi-year Capital Improvement Program (CIP) which stands valued at approximately $610 million.

Investment in Airport Infrastructure

The recently approved Capital Improvement Program at John Wayne Airport involves crucial upgrades scheduled through mid-2031. These enhancements aim to replace outdated baggage handling systems, elevators, escalators, security protocols, lighting, and signage. Furthermore, vital upgrades will also target the parking infrastructure, runways, taxiways, as well as stormwater management and electrical systems at the airport's Central Utility Plant and Terminals.

Innovative Coordination and Logistics

To bolster operations, the local Board of Supervisors has updated its contract with Paslay Group to assist in establishing a new Planning and Development Division and a Coordination and Logistics Management (CALM) team. This initiative is tailored to facilitate seamless project integration and minimize disruptions resulting from ongoing construction.

Supporting Economic Growth

According to Paul Blue, a partner at Paslay Group, the airport is a vital driver for the local economy and services millions of travelers nationwide. His statement underlines the importance of Paslay's support to JWA in efficiently navigating facility updates, which ensure the airport maintains top customer satisfaction ratings while remaining competitive.

Historical Significance and Passenger Demand

Since its inception as a publicly owned entity in 1939, John Wayne Airport has grown to serve around 11.3 million passengers annually. Recent data indicates a 7% passenger increase over the previous year. The airport is strategically positioned 35 miles south of Los Angeles and connects travelers to over 40 destinations across the United States, Mexico, and Canada.

Recognized for Excellence

In a recent commendation, J.D. Power recognized John Wayne Airport for its exceptional customer service, showcasing its No. 1 ranking in customer satisfaction among large airports. This accolade highlights the increasing need for infrastructure advancements to accommodate the growing volume of passengers.

Community Commitment

Charlene Reynolds, the Airport Director, emphasized the airport's role as a crucial regional asset, detailing plans to enhance passenger experience while maintaining strong community relationships. The focus on superior customer service aligns with their operational objectives, ensuring facilities are equipped to meet and exceed user expectations.

Expert Team Behind the Improvements

The direct team from Paslay Group includes seasoned professionals like Kris Vogt and Dave Salela, who play crucial roles in the capital program's execution. Their duties range from establishing the new Planning and Development Division to conducting an extensive evaluation of the current CIP, which helps prioritize projects and optimize execution methods.

Minimizing Construction Impact

In response to directives from the local government, Paslay Group is also rolling out the CALM program at JWA to effectively manage facility impacts during construction activities. Don Chinery, a seasoned expert in this field, leads the effort to ensure minimal disruptions for passengers and airport tenants, thus preserving a positive travel experience.

For more detailed inquiries about Paslay Group's initiatives, contact Kristin Sullivan, the Marketing & Communications Director, 817-706-9811.

Paslay Group, based in Fort Worth, Texas, is a top-tier consultancy specializing in airport management and development. With a rich history since 2006, the firm has successfully overseen projects totaling over $24 billion. They remain committed to assisting airports in executing capital improvement programs efficiently. For more information, visit paslaygroup.com.

Frequently Asked Questions

What is the primary role of Paslay Group at John Wayne Airport?

Paslay Group provides executive program management services to support the implementation of the Capital Improvement Program at John Wayne Airport.

What is the estimated value of the Capital Improvement Program at JWA?

The CIP at John Wayne Airport is valued at approximately $610 million, designed to enhance various airport facilities.

How does the CALM program impact construction at the airport?

The CALM program is established to ensure efficient coordination of facility impacts from ongoing construction, minimizing disruption to passengers.

What recognition has John Wayne Airport received for customer service?

John Wayne Airport has been ranked No. 1 in Customer Satisfaction among large airports by J.D. Power, highlighting its commitment to passenger experience.

When was John Wayne Airport established as a public facility?

John Wayne Airport became publicly owned in 1939 and has since significantly expanded its services and passenger traffic.

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