Over 70% of Small Business Owners Neglect Marketing Strategy

Small Business Owners Face Marketing Challenges
Recent insights reveal that small business owners are increasingly aware of the importance of marketing for sustainable growth. Despite recognizing marketing as a critical factor, the majority of these entrepreneurs spend less than five hours each week focused on it.
Survey Insights into Marketing Priorities
In a comprehensive survey by Fiverr International Ltd. involving nearly 6,000 small businesses across 25 countries, three prominent areas were identified as essential priorities for digital marketing. Building brand awareness leads the charge at 42%, trailed closely by creating engaging content at 40% and retaining existing customers at 33%.
Rivi Bloch's Insights
Rivi Bloch, the General Manager of Catalog at Fiverr, stated that while small business owners understand that marketing is crucial, they often lack the time or resources to dedicate to it effectively. This situation is prompting an increasing reliance on freelancers and AI tools, which serve as valuable solutions for entrepreneurs striving to enhance their visibility and competitiveness while managing their limited time.
The Rise of Freelancers
The survey indicates that nearly half of small business owners, around 46%, utilize freelance services as a primary resource for their business. Moreover, 48% engage freelancers for their side projects. The most common reasons for hiring freelancers include assistance with visual brand elements, which 45% of respondents cited, and strategic marketing services, highlighted by 28% of those surveyed. This trend illustrates how small businesses are strategically employing external talent to remain competitive in the rapidly evolving digital landscape.
Future Marketing Investments
Despite the hurdles in their marketing efforts, small business owners are committed to prioritizing digital marketing investments through the upcoming years. The survey indicates that 49% of respondents plan to allocate more resources to digital marketing and social media. Other areas of focus include branding at 39% and content creation at 34%.
Social Media and Advertising Adaptation
Interestingly, around 64% of small businesses leverage social media as their primary promotional channel. However, only 37% utilize paid advertising, while 35% are engaged in search engine optimization (SEO) and content marketing. This disparity highlights a notable gap in potential marketing strategies that could further enhance visibility and customer engagement.
The Incorporation of AI Tools
The survey also sheds light on the growing enthusiasm for artificial intelligence among small business owners. Approximately 77% reported actively using generative AI for various business functions, including personal needs. Remarkably, only 17% stated they do not plan to adopt AI tools within the next year, showcasing a clear trend towards utilizing advanced technology to drive business objectives.
Conclusion: Navigating Marketing in the Digital Era
As small businesses navigate challenges in marketing, the reliance on freelance support and integration of AI tools is surfacing as a vital strategy. These approaches empower owners to meet consumer demands effectively and keep pace with competitors. With Fiverr’s resources, businesses can find efficient ways to enhance their marketing efforts without overstretching their internal teams.
Frequently Asked Questions
What are the top marketing priorities for small businesses?
According to the survey, the main priorities for small businesses are building brand awareness, creating engaging content, and retaining customers.
How many small business owners use freelance services?
The survey indicates that 46% of small business owners utilize freelance services for their primary business needs.
What percentage of small businesses plan to increase digital marketing investment?
49% of small business owners plan to prioritize digital marketing and social media investments going forward.
Are small businesses using AI tools?
Yes, 77% of respondents reported using generative AI for various business needs, highlighting a growing trend towards AI adoption.
What is Fiverr's mission?
Fiverr aims to transform the way people create and work together, connecting businesses with top talent and advanced technology for project execution.
About The Author
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