Orange Business Unveils Live Intelligence: A Game Changer in GenAI Solutions

Introduction to Live Intelligence by Orange Business

Orange Business, a prominent European network and digital integrator, is taking significant strides in the field of artificial intelligence (AI) with the launch of its innovative solution named Live Intelligence. This fresh offering is designed to facilitate the seamless integration and management of GenAI technology for a diverse range of organizations. With a focus on enabling businesses to unlock their potential, Live Intelligence aims to simplify AI technology deployment for companies of all sizes, including local authorities.

The Development Journey Behind Live Intelligence

Over the past year, Live Intelligence has been rigorously tested by more than 50,000 employees at Orange. This initiative was originally developed by the company’s innovation teams, who aimed to enhance internal workflows and boost productivity by granting access to cutting-edge AI technologies. The simplicity of the solution has enabled quick acceptance and usage across teams, leading to noticeable efficiency improvements.

Tackling the Shadow AI Challenge

One of the critical challenges Live Intelligence addresses is the emergence of what is known as "Shadow AI". This term refers to the unauthorized usage of free online AI tools by employees, a practice that can jeopardize sensitive company data. By deploying Live Intelligence, organizations can mitigate the risks associated with unregulated AI tool usage, ensuring that data security and privacy are maintained.

Democratizing Access to GenAI Technology

The Live Intelligence suite is bolstered by a new multi-LLM (Language Model) feature that caters to users ranging from novices to seasoned veterans in AI. This user-friendly solution, offered in a Software as a Service (SaaS) format, strives to promote widespread adoption of GenAI across businesses, particularly small to medium-sized enterprises that are pivotal to the European economy. The intuitive design allows employees to engage with a range of pre-built prompts, simplifying common tasks such as document analysis, email summaries, meeting minutes creation, and agenda drafting.

Boosting Operational Efficiency

By providing a solid foundation of functionalities, Live Intelligence ensures a straightforward adoption process for teams while significantly enhancing operational efficiency. This modern solution offers both versatility and adaptability, all while maintaining rigorous data security protocols. Organizations can effectively track the utilization and deployment of GenAI, keeping tabs on aspects such as language model choice, user numbers, and overall consumption metrics.

Overcoming Barriers to GenAI Adoption

Market predictions by Gartner suggest that nearly 80% of organizations are likely to integrate GenAI technologies by the mid-2020s. However, many still grapple with numerous hurdles, including substantial initial costs, technical complexities, and anxiety over potential data breaches. Through Live Intelligence, Orange Business positions itself as a reliable partner, providing comprehensive support throughout the entirety of the deployment process, from recognizing valuable use cases to their execution, all while ensuring necessary team training and acclimatization.

A Comprehensive GenAI Offering

Live Intelligence stands out by delivering a holistic GenAI solution that harmonizes high performance with ease of use at competitive pricing. This solution embodies the essence of Orange Business’s commitment to facilitating innovation within the corporate landscape.

“Our core strategy revolves around supporting business innovation through digital services. Live Intelligence empowers organizations, irrespective of their size or industry, to harness the transformative capabilities of GenAI to elevate operational efficiency and enhance customer experiences without compromising data safety. AI transcends traditional technology; it represents a striking transformation in our vision of future applications,” commented Aliette Mousnier-Lompré, the Chief Executive Officer of Orange Business.

About Orange Business

Orange Business, a segment of the Orange Group, operates as a leading digital integrator and networking company. The firm aims to foster positive impacts and digital transformation in its clients through an array of services. With a robust blend of next-gen connectivity, cloud services, and cybersecurity solutions, along with various partnerships, Orange Business lays the groundwork for enterprises worldwide. Employing 30,000 professionals across 65 nations, it is instrumental in orchestrating integrated and secure digital infrastructures, focusing on enhancing experiences for employees, customers, and overall operational effectiveness. Orange Business is proud to serve over 30,000 business clients globally.

With revenues touching 39.7 billion euros in 2023 and a customer base of 292 million as of September 2024, Orange continues to assert its top position in global telecommunications. Their strategic initiative, dubbed "Lead the Future", aims to enhance service quality through a remodeled business model steeped in responsibility and efficiency.

Frequently Asked Questions

1. What is Live Intelligence?

Live Intelligence is Orange Business's solution aimed at simplifying the deployment and management of GenAI technology for companies of all sizes.

2. How does Live Intelligence tackle Shadow AI?

The solution provides control and security to ensure safe deployment, mitigating risks associated with unauthorized AI tool usage.

3. Who can benefit from Live Intelligence?

Businesses of all sizes, particularly small and medium enterprises, can leverage Live Intelligence to enhance their operational efficiency.

4. What are the key benefits of adopting Live Intelligence?

It offers user-friendly access to GenAI, improved productivity, and ensures data security while supporting innovation.

5. How does Orange Business support companies in deploying Live Intelligence?

Orange Business assists organizations at every step, from identifying valuable use cases to implementing the solution and training teams.

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