Ooredoo and Polystar Join Forces for Enhanced Analytics
The collaboration between Ooredoo Group and Polystar marks a significant advancement in the realm of mobile and fixed broadband analytics. This partnership aims to utilize advanced analytics not just for current needs but also to prepare for future developments driven by AI and DataOps.
Overview of the Framework Agreement
Ooredoo Group is excited to announce a new framework agreement with Polystar, which will incorporate their advanced analytics solutions into Ooredoo’s diverse network systems. The integration of solutions such as OSIX Monitoring, Kalix Analytics, and Kalix DataOps is set to streamline data handling and enhance operational efficiency across the board.
Phased Deployment Strategy
The deployment will occur in three structured phases, allowing Ooredoo to replace outdated systems from various vendors with a single, comprehensive platform. This approach aids in unifying analytics capabilities, enabling tailored insights that cater to the specific operational needs of the group’s different teams.
Fast-tracked Rollout and Initial Success
The initial phase of this deployment has been fast-tracked, already laying a solid foundation for scalable analytics in crucial service areas, particularly Ooredoo's investment in 5G SA technologies. This foundational work is crucial to future expansions and integrations.
Expanding Data Integration
In subsequent phases, the focus will shift to expanding data integration, enriching analytical capabilities via Polystar’s DataOps tools. By harnessing AI and machine learning, Ooredoo plans to enhance network assurance, optimize performance, improve strategic decision-making, and elevate customer interactions.
Statements from Executives
According to Stephen Preston, CEO of Polystar, "Ooredoo's investment in our solutions represents a strong vote of confidence in our technology and our commitment to continuous innovation. It reflects the deep collaboration between Ooredoo’s leadership and our parent company, Elisa Industriq, designed to deliver lasting value."
Timos Tsokanis, Group Chief Information Technology Officer at Ooredoo, stated, "By consolidating our analytics systems onto one platform, we are paving the way for insight-driven decision-making across both mobile and fixed networks. This strategy is instrumental in supporting the unique requirements of our operating units while enabling structured scaling of advanced analytics applications."
The Customer Experience Focus
Hicham Siblini, Chief Technology & Infrastructure Officer at Ooredoo Qatar, highlighted the company’s unyielding commitment to improving customer experience through technology. "Our aim is to fortify our data infrastructure to ensure that each improvement in our network tangibly benefits our customers. Our partnership with Polystar allows us to enhance service quality and streamline issue resolution for a seamless user experience."
Lessons Learned and Future Prospects
The successful execution of the initial phases has underscored the importance of agility and teamwork among the Ooredoo and Polystar teams. As the project advances, Ooredoo is optimistic about realizing early benefits and affirming its investment's potential in Polystar's solutions, driving its broader transformation journey forward.
About Polystar and Elisa Industriq
Polystar stands at the forefront of smart, data-driven assurance and automation in the telecommunications sector. Their expertise allows telecom operators to convert intricate network data into actionable insights that propel business outcomes. They are trusted by over 100 service providers, ensuring they operate efficiently within increasingly complex network environments.
Elisa Industriq is committed to transforming operational intelligence in various sectors by integrating robust software solutions. They aim to boost efficiency and promote sustainable growth, serving more than 2,500 clients globally across the telecommunications landscape.
Frequently Asked Questions
What is the focus of the partnership between Ooredoo and Polystar?
The partnership aims to enhance mobile and fixed broadband analytics through AI and DataOps, creating a single platform for data-driven insights.
What are the key solutions being integrated?
The integration includes Polystar’s OSIX Monitoring, Kalix Analytics, and Kalix DataOps solutions, providing a unified system for analytics.
How many phases will the deployment occur in?
The deployment will take place in three phases, starting with a fast-tracked rollout that lays a foundational analytics system.
What is the ultimate goal of the deployment?
The goal is to optimize network performance, enhance customer experience, and streamline operational decision-making through comprehensive data insights.
How does this benefit Ooredoo's customer experience?
By enhancing data foundations and analytics, Ooredoo aims to ensure improvements translate directly into better outcomes for customers across all services.
