NinjaOne Introduces Warranty Tracking for Managed Service Providers

NinjaOne Unveils Free Warranty Tracking to MSP Customers

NinjaOne, a leading platform for endpoint management, security, and visibility, has made a significant announcement aimed at empowering Managed Service Providers (MSPs). With the introduction of the NinjaOne Warranty Tracking feature, the company is enhancing its service offerings for all its MSP customers.

Streamlining Device Management

The Warranty Tracking feature automates the management of device warranty information, ensuring that businesses can operate without interruptions. By having replacements ready before warranties expire, MSPs can avoid the stress of last-minute replacements. Early access users have reported substantial benefits from this feature, with 31 percent highlighting the cost savings achieved through tool consolidation, while others noted improvements in managing device lifecycles and the potential to generate revenue through warranty tracking.

Additional Free Resources for MSPs

Alongside Warranty Tracking, NinjaOne is offering free documentation resources for all MSP customers with up to three users. This documentation centralizes IT knowledge, making it easier for teams to onboard new technicians and locate crucial information quickly. This not only saves time but also enhances overall knowledge sharing within the teams, making operations more efficient.

Why Choose NinjaOne?

NinjaOne's recent initiatives reflect the company’s commitment to supporting MSPs in building scalable, competitive businesses. According to Sal Sferlazza, CEO and co-founder, the goal is to enable MSPs to thrive with solutions that support their profitability and operational needs. The automation of endpoint management is a core part of NinjaOne’s mission, and its offerings continue to evolve based on user feedback.

The NinjaOne Edge in RMM Tools

NinjaOne has consistently earned recognition as a top-rated Remote Monitoring and Management (RMM) tool, being named #1 on G2 every quarter since 2019. The company has released over 250 new features and enhancements in the past year, many of which are driven by direct feedback from its users. This customer-centric approach ensures that features such as the Script Hub, offering hundreds of automation scripts, continue to meet the specific needs of MSPs.

Innovations Tailored to MSP Needs

Beyond warranty management, NinjaOne provides a comprehensive platform that includes features like Mobile Device Management (MDM) for streamlined device operations and supports free onboarding and training for all new users. The company’s commitment to customer satisfaction shows in its high CSAT rating, reflecting a focus on quick responses and reliable support.

About NinjaOne

NinjaOne is designed to automate some of the most challenging aspects of IT management, giving over 17,000 IT teams control and visibility over their endpoints. The platform contributes to increased productivity while minimizing operational risks and IT costs. Ranked as the top solution in multiple categories on G2, NinjaOne remains focused on providing world-class support and innovative solutions tailored to the needs of its customers.

For those interested in experiencing NinjaOne firsthand, a free trial is available, which allows potential users to explore the platform's capabilities in enhancing productivity and service delivery. NinjaOne’s offerings are specifically tailored to meet the demands of modern IT operations, supporting businesses as they navigate the evolving technological landscape.

Frequently Asked Questions

What is NinjaOne Warranty Tracking?

NinjaOne Warranty Tracking automates the management of device warranties, ensuring replacements are ready before warranties expire.

Is Warranty Tracking free for customers?

Yes, NinjaOne offers Warranty Tracking free of charge to all its MSP customers.

What other resources does NinjaOne provide for MSPs?

NinjaOne also offers free documentation resources for up to three users, enhancing operational efficiency.

How has NinjaOne been recognized in the industry?

NinjaOne has been named #1 RMM tool on G2 and is consistently recognized for its innovative features and exceptional customer service.

What makes the NinjaOne platform different?

NinjaOne focuses on automation, customer feedback, and continuous innovation to provide tools that enhance MSP productivity and efficiency.

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