New Leadership Changes Announced at BBB National Programs

Transformative Leadership at BBB National Programs

The Board of Directors at BBB National Programs recently made significant leadership decisions that reflect their commitment to self-regulation and consumer trust. As an independent nonprofit organization dedicated to industry accountability and dispute resolution across various sectors, these changes are poised to enhance the effectiveness and reach of its initiatives.

New Board Vice Chair Appointment

In an exciting development, Jocelyn Hunter, who currently serves as the Vice President and Deputy General Counsel at Home Depot, has been elected as the new Board Vice Chair. This marks a crucial step in BBB National Programs' journey as it reaffirms its dedication to providing robust support for self-regulatory practices that benefit consumers and businesses alike.

Continuity in Leadership

David Hubbard continues his valuable role as Board Chair. He expressed enthusiasm about the leadership transition and voiced confidence in Jocelyn Hunter's ability to positively influence the board's direction in the coming years. Together, they will work toward fostering an environment that promotes consumer trust while addressing the intricate dynamics of the marketplace.

Expert Insights Encouraging Progress

Eric D. Reicin, President and CEO of BBB National Programs, emphasized the importance of Jocelyn's expertise in steering the board toward its strategic goals. He noted, "Jocelyn’s insights will advance our mission to be the place where businesses go to enhance consumer trust and consumers are heard." This perspective aligns with the overarching objective of BBB National Programs, which focuses on elevating accountability and promoting industry standards.

Re-election of Board Members

In addition to the new appointment, the board also re-elected five influential members for the 2024-2027 term. The re-elected members include:

• David Hubbard – Board Chair, Vice President & Deputy General Counsel, Verizon
• Mary Sophos – Former EVP for Policy & Strategic Planning, Grocery Manufacturers Association
• Joe Stegbauer – Senior VP & General Counsel, Procter & Gamble
• David Cohen – President and CEO, IAB
• Carla Michelotti – Former EVP and Chief Legal Officer, Leo Burnett Worldwide

These members bring a wealth of experience and knowledge, reinforcing the board’s strength and its commitment to sound governance.

Ambassadors for Trust

David Hubbard expressed pride in continuing as an ambassador for BBB National Programs, highlighting the organization's role in cultivating trust between businesses and consumers. The re-election is a testament to the contributors' dedication to the mission and vision of the board. Furthermore, this continued leadership promises a focused approach towards enhancing marketplace integrity.

The Role of BBB National Programs

BBB National Programs plays a pivotal role in the landscape of industry self-regulation in the U.S. With more than a dozen recognized programs, the organization has been a cornerstone in promoting best practices for more than five decades. These programs not only help businesses navigate complex regulatory environments but also aim to foster an environment where consumers can feel safe and valued.

Fostering Best Practices

Through accountability and dispute resolution services, BBB National Programs tackle both emerging and existing industry challenges. The organization advocates for fairness in business practices and aims to elevate the consumer experience. As market landscapes evolve, BBB National Programs is committed to adapting and providing the necessary guidance, including navigating data privacy and marketing regulations.

Future Directions

With its newly appointed and re-elected board members, BBB National Programs is set to continue its crucial work in promoting accountability and fairness in the marketplace. The commitment to enhancing consumer trust will remain at the forefront of its initiatives, ensuring that businesses operate with integrity and responsibility.

Frequently Asked Questions

What recent changes occurred in the BBB National Programs Board?

Jocelyn Hunter was elected as the new Board Vice Chair, and five members were re-elected for the 2024-2027 term.

What is the role of BBB National Programs?

BBB National Programs oversees industry self-regulation and provides dispute resolution services, enhancing trust between businesses and consumers.

Who are the re-elected board members?

The re-elected members include David Hubbard, Mary Sophos, Joe Stegbauer, David Cohen, and Carla Michelotti.

How does BBB National Programs aim to enhance consumer trust?

By promoting industry self-regulation, accountability, and best practices, BBB National Programs fosters a marketplace where consumers feel safe and valued.

What expertise does Jocelyn Hunter bring to the Board?

Jocelyn Hunter has extensive experience in legal and regulatory matters, which will be vital for the board's strategic direction and mission enhancement.

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