net2phone Launches Enhanced Unite Platform for Business Calls
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net2phone Introduces an Innovative Interface for Enhanced Business Communication
net2phone, a prominent provider of intelligent communications-as-a-service for businesses and contact centers, has unveiled an innovative interface for its Unite business communications platform. This latest development aims to streamline the management of communications by offering a single-pane-of-glass view that allows users to engage efficiently whether they are in the office, working remotely, or on the go.
Key Features of the New Unite Platform
The new interface includes features such as AI-powered call summaries and transcriptions, along with internal team chats to enhance collaborative efforts. The Unite single-pane-of-glass view enables business users to manage and engage in multiple conversations seamlessly across various channels, including voice calls, video meetings, and messaging.
Enhancing User Experience with AI
Jonah Fink, President of net2phone, emphasized that this upgraded version of their flagship business communications platform allows users to effortlessly track, manage, initiate, or join conversations across different formats. With the inclusion of AI-generated call summaries and transcriptions, workflows and collaboration efforts are expected to be significantly improved.
Comprehensive Communication Tools
net2phone aims to support business communications with a host of essential tools, which include:
- Unlimited domestic calling;
- Unlimited international calling to over 40 countries;
- Call recording capabilities;
- Video conferencing services;
- Web and mobile applications for communication from laptops or smartphones;
- SMS and MMS text messaging.
Product Development Insights
According to Daniel Leubitz, Head of Product at net2phone, the enhanced user interface of Unite not only helps businesses communicate more effectively but also harnesses AI technology for smarter engagements. The integration of diverse communication channels into a single, intuitive platform is designed to empower users and optimize their interaction efficiency.
About net2phone
net2phone specializes in cloud-based unified communications as a service, contact center solutions, and SIP trunking. Their mission revolves around enabling businesses worldwide to achieve greater success through enhanced conversations facilitated by intelligent insights and reliable communications. As a subsidiary of IDT Corporation (NYSE: IDT), net2phone has built a strong reputation for innovation and growth in the communications sector.
Contact Information
Media Contact:
Denise D'Arienzo
VP of Marketing & Sales Operations
Email: denise.darienzo@net2phone.com
Investor Relations Contact:
Bill Ulrey
Phone: (973) 438-3838
E-mail: invest@idt.net
Frequently Asked Questions
What is the main feature of net2phone's new Unite platform?
The main feature of the new Unite platform is the single-pane-of-glass view that allows users to manage multiple conversations across different communication channels seamlessly.
How does the AI technology benefit users in the Unite platform?
The AI technology provides instant call summaries and transcriptions, enhancing workflow and collaborative efforts among team members.
What communication tools does net2phone offer?
net2phone offers a variety of tools, including unlimited domestic and international calling, video conferencing, and SMS/MMS messaging capabilities.
Who can benefit from using net2phone’s services?
Businesses of all sizes, including contact centers and organizations looking for reliable and high-quality communication services can greatly benefit from net2phone's offerings.
How does net2phone ensure high-quality services?
net2phone ensures high-quality services through its innovative cloud-based solutions and a commitment to reliability, helping clients succeed in their communication needs.
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