Navigating the Future: JAMS Unveils Innovative AI Services

Revolutionizing Dispute Resolution with JAMS Next

JAMS, the leading provider of alternative dispute resolution (ADR) services globally, has announced an exciting new initiative known as JAMS Next. This program incorporates cutting-edge AI-powered tools designed to modernize and streamline the process of resolving disputes. JAMS' commitment to enhancing the ADR landscape ensures that all participants, including attorneys, panelists, and clients, will benefit from these innovative services.

Unveiling JAMS Next: A Commitment to Innovation

JAMS Next symbolizes the organization's dedication to incorporating advanced technology into its operations. This transformative initiative is inspired by the advancements artificial intelligence has brought to the legal field worldwide. Kimberly Taylor, the CEO and president of JAMS, expressed that the aim of JAMS Next is to improve the dispute resolution process significantly. She believes that with these new capabilities, JAMS will continue to provide exceptional service to clients and innovative ADR solutions.

AI-Powered Transcriptions: Efficiency at its Best

At the heart of JAMS Next is the introduction of AI-powered transcription services delivered via Prevail™, which manages testimony and court reporting. This advanced platform reduces the time required to produce transcripts and enhances the overall experience during the resolution process. Here are a few key benefits:

• Streamlined Proceedings: By providing rough drafts in real-time and certified transcripts within five days, this service enhances efficiency while maintaining accuracy through thorough reviews by credentialed court reporters.
• Security and Confidentiality: The system is ISO 27001 certified, ensuring that all transcription data remains secure throughout the process, safeguarding sensitive information.
• Increased Productivity: Prevail's integration with JAMS technology allows users to search transcripts instantly, create video highlights, and access audio files quickly.

Enhancing Searches with AI

Another key feature of JAMS Next is the AI-assisted neutral search tool on the JAMS website. This natural language processing function permits users to utilize conversational queries and filters to efficiently search for panelists. A typical search might involve queries such as, “Find a neutral with IP arbitration experience.” This allows users to navigate through the adaptable search options conveniently.

Innovative Guidelines: AI Rules

Additionally, JAMS has established the first set of rules in the legal sector that address AI integration. Designed to create a clear framework for the challenges posed by artificial intelligence, these rules include specific standards for candidates, confidentiality measures, and streamlined processes for technical evidence presentation. This pioneering move sets a new standard for domestic arbitration involving modern technologies.

Leading the Way in Virtual ADR Services

JAMS is at the forefront of remote and hybrid hearings, ensuring that parties can address their cases from any location. By leveraging online case management, trained moderators, and updated videoconferencing tools, JAMS continues to adapt and thrive in the digital age, supporting various platforms such as Zoom and Microsoft Teams.

Learn More About JAMS Next

For those interested in exploring more about the JAMS Next initiative and its innovative offerings, the organization encourages everyone to visit their official website.

About JAMS: Local Solutions with Global Reach

Established in 1979, JAMS has grown to become the premier private provider of ADR services throughout the world. With a distinguished team of over 450 neutrals and extensive operational reach, they handle thousands of legal disputes yearly. JAMS prides itself on efficiency, cost-effectiveness, and impartiality, providing tailored dispute resolution, whether in-person, virtual, or via hybrid models.

This client-centric approach is further enhanced through JAMS Pathways, a program focused on early conflict resolution and expert training. For more comprehensive insights, all interested parties can connect through JAMS’ various social media channels. JAMS remains steadfast in its commitment to diversity, equity, and inclusion, underlining its dedication to creating an inclusive environment.

Frequently Asked Questions

What is JAMS Next?

JAMS Next is an innovative initiative that utilizes AI tools to enhance and streamline the alternative dispute resolution process, improving efficiency for all parties involved.

How does AI-powered transcription work?

AI-powered transcription through Prevail™ allows for real-time creation of transcripts, reviewed for accuracy, ensuring timely and secure delivery of documentation.

What are the benefits of AI-assisted neutral search?

This feature enables users to perform flexible searches using natural language queries, making it easier to locate the right mediators or arbitrators for their cases.

What are the new AI Rules?

The new AI Rules establish guidelines specifically tailored to address challenges posed by AI in the legal industry, promoting clarity and confidentiality in arbitration procedures.

How does JAMS support virtual hearings?

JAMS offers robust support for remote and hybrid hearings, utilizing trained moderators and modern technology to facilitate seamless dispute resolution from any location.

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