National Telehealth Trends Reveal Major Shifts in 2024
Telehealth Utilization Sees National Growth with Regional Variance
In December 2024, a remarkable shift occurred in telehealth utilization across the country. According to recent data, overall telehealth claims increased, with a notable rise of 4.5 percent at the national level. This surge, however, came with a twist; the Western region experienced a slight decline, marking a rare contrast amid growing national trends.
Changes in Telehealth Diagnostic Categories
One of the most significant transformations was the removal of developmental disorders from the national top five telehealth diagnostic categories for the first time in 2024. This shift was particularly evident in the Midwest and West, where rankings saw alterations in December. Despite dropping out of the top five, developmental disorders still held considerable importance, with the Midwest witnessing a fall from fourth to fifth position, and the West transitioning from third to fourth.
Emerging Trends in Overweight and Obesity Diagnoses
The Northeast region also saw changes in its rankings. Overweight and obesity, which were previously in the top five, exited the list in December after holding the fifth position in November. This underscores the evolving nature of telehealth diagnoses and treatment focuses.
Infections and Mental Health Dominance
In contrast, the rise in acute respiratory diseases and infections highlighted a shared trend across all regions. Meanwhile, mental health conditions firmly held the number one rank nationally and in each region, showcasing the ongoing significance of mental health services via telehealth.
Shifts in Provider Specialties
A closer look at the specialties providing telehealth services revealed additional dynamics. There was little change nationally, and in the West, the rankings of the top five telehealth provider specialties remained consistent. Nevertheless, in the Midwest, psychiatric nurse rankings slipped from second to third position, with nurse practitioners rising to take their place. This pattern was mirrored in the South, where similar shifts occurred in rankings.
Understanding Mental Health Diagnoses
As we delve deeper into mental health, it is noteworthy that there were no changes in the top five mental health diagnoses from November to December 2024. These diagnoses, comprising generalized anxiety disorder, major depressive disorder, adjustment disorders, attention-deficit/hyperactivity disorder, and post-traumatic stress disorder, remained stable nationwide.
Demographic Trends in Telehealth Utilization
Looking at telehealth utilization by age group, those aged 31-40 accounted for the highest percentage of claims. Meanwhile, the 19-30 age group secured the second largest share, illustrating a growing acceptance of telehealth across younger populations. Both age categories reported involvement of 20 to 30 percent of telehealth claims, emphasizing broad participation.
Monthly Cost Overview by Region
The monthly cost spotlight revealed an intriguing aspect of telehealth in December 2024. The median allowed amount for adaptive behavior treatment, represented by CPT 97155, was consistent between telehealth and in-office visits, recorded at $24 nationally. However, region-specific costs painted a different picture, with notable variances across the Midwest, Northeast, and West where telehealth prices surpassed those of in-office consultations.
Insights from the Monthly Telehealth Regional Tracker
The Monthly Telehealth Regional Tracker, launched in May 2020, has become a valuable resource for understanding how telehealth is evolving over time. Utilizing comprehensive data analysis, the tracker offers an interactive map displaying telehealth trends across four U.S. census regions. Each annual iteration introduces unique perspectives on telehealth utilization, including changes in diagnostic categories and demographic participation.
FAQs
What are the recent trends in telehealth utilization?
National telehealth utilization increased by 4.5 percent in December 2024, though there was a decline in the Western region.
How have telehealth diagnostic categories changed?
Developmental disorders fell from the top five diagnostic categories for the first time in 2024, with significant shifts in ranks among different regions.
What specialties are predominantly offering telehealth services?
Social workers, psychiatric nurses, and nurse practitioners lead the telehealth specialties, with some rank changes observed in December.
Are there differences in demographics utilizing telehealth?
The age group 31-40 represents the largest portion of telehealth claim lines, showing a strong participation from adults seeking online healthcare services.
How does the cost compare between telehealth and in-office visits?
Nationally, the median allowed amount for telehealth and in-office consultations for specific treatments was the same, though variances exist regionally.
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