MCC911 Responds to Data Breach Incident with Assurance Measures

Addressing the Recent Data Incident at MCC911

The Muskogee City County Enhanced 911 Trust Authority, known as MCC911, has recently come forward to disclose a significant data incident that has raised concerns about the security of personal information. The Trust Authority confirmed that it detected unauthorized access to its systems earlier this year, leading to immediate actions to safeguard not only the agency's integrity but also to provide reassurance to the community.

Overview of the Security Incident

In a notable turn of events on a summer's day, MCC911's team noticed unusual activity within their computer systems. With proactive measures already in place, the organization swiftly identified and contained what was identified as a ransomware attack, which originated from certain malicious actors. Following the detection on July 25, 2024, MCC911 immediately engaged cybersecurity experts, changed access credentials, and took various systems offline to mitigate further risks.

Investigation Findings

The investigation revealed that unauthorized individuals may have accessed MCC911's systems from April 4, 2024, to July 31, 2024. Thankfully, there is no current evidence indicating that this unauthorized access has led to identity theft or fraud. Nonetheless, MCC911 is diligently reaching out to anyone who may have been impacted—from individuals receiving emergency medical services to those who might have their information stored in their records from previous interactions.

Potentially Affected Information

For individuals who received emergency medical services during the specified timeframe, MCC911 has determined that the following types of personal information could potentially have been compromised: names, addresses, dates of birth, Social Security numbers, and medical details including diagnoses, procedures, and health insurance information. It is essential to understand that while these categories are vital, not every individual may have been affected in the same way.

Community Guidance and Support

MCC911 encourages all individuals to remain vigilant against potential identity theft and fraud. This is a critical step in protecting personal information. Regularly reviewing bank statements, medical bills, and credit reports can help detect any unusual or erroneous activity. There are protections available under U.S. law that allow individuals to request free credit reports from the major credit reporting agencies annually to monitor for signs of identity theft.

Resources for Protecting Personal Information

Individuals who are concerned about their information being compromised can reach out to credit reporting agencies for additional support. Each agency—such as Equifax, Experian, and TransUnion—provides dedicated resources to assist with fraud alerts and credit freezes to help prevent identity theft.

Filing Complaints and Police Reports

The Federal Trade Commission offers further guidance on handling incidents of identity theft, including how to file complaints and submit police reports. Seeking assistance through local law enforcement is crucial for those who believe they have been harmed by identity theft, ensuring that the problem is appropriately documented and addressed.

Contacting MCC911 for More Information

For those seeking additional details or having inquiries about the incident, MCC911 is available for contact at 918-577-6949. They are committed to offering the community continuous updates and assistance regarding the situation.

Frequently Asked Questions

What is the data incident that MCC911 is reporting?

MCC911 has reported a ransomware attack, which involved unauthorized access to their systems during a defined timeframe earlier this year.

How can I find out if my personal information was affected?

If you received emergency medical services from MCC911, you should receive a notice regarding your potential involvement. If unsure, contact MCC911 for clarification.

What should I do to protect myself from identity theft?

Remain vigilant by monitoring your accounts and reports. Utilize the free annual credit report available from the credit reporting agencies and contact them for a credit freeze if you suspect fraud.

How can I get a free credit report?

You can get a free credit report annually from all three major credit bureaus by visiting the Annual Credit Report website or by calling the designated toll-free number.

How do I report identity theft?

To report identity theft, consider filing a complaint with the Federal Trade Commission and reach out to local law enforcement to file a police report.

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