May Mobility and ITOCHU Team Up for Global AV Support Growth

Strategic Partnership for Autonomy Advancement

May Mobility, a forefront player in the autonomous vehicle (AV) sector, has forged a strategic partnership with ITOCHU Corporation. This collaboration aims at amplifying the global scaling of May Mobility's driverless operations. This strategic alliance with ITOCHU, which is renowned as a leading Japanese trading company, promises to significantly accelerate the deployment of driverless vehicles.

Unleashing Potential with BELLSYSTEM24

This new venture begins with BELLSYSTEM24, a part of ITOCHU’s extensive portfolio. BELLSYSTEM24 is a provider specializing in customer experience and business process outsourcing solutions. The partnership allows May Mobility to leverage the strengths of BELLSYSTEM24 to deploy thousands of driverless vehicles swiftly. With this alliance, millions of riders are expected to benefit from May Mobility’s innovative Tele-assist and Rider Support platforms.

Revolutionizing Remote Operations

Elevating its driverless operations, May Mobility's Tele-assist platform utilizes a unique Multi-Policy Decision Making (MPDM) driving technology. This technology operates with minimal human input, providing an efficient solution that distinguishes May Mobility from competitors who rely on traditional tele-driving methods. By allowing a remote operator to oversee numerous vehicles, May Mobility enhances safety as it scales its operations.

A New Era in Autonomous Mobility

This collaboration marks a notable first in the realm of autonomous mobility. May Mobility stands out as the first AV company to align with a global business leader like ITOCHU. The partnership is set to utilize BELLSYSTEM24’s expertise in workflow optimization to refine the Tele-assist process at a remarkable cost, further strengthening May Mobility’s foothold in the AV industry. Edwin Olson, the CEO of May Mobility, emphasized the value of the collaboration, stating, "When building a safe autonomy system, it makes no sense to replace the driver behind the wheel with another driver behind the curtain. We created a better way."

Transforming Customer Service

BELLSYSTEM24 boasts over 40 years of expertise in customer support, bringing a sophisticated operation management system with advanced AI capabilities for identifying and resolving issues. This integration allows May Mobility to offer a tailored solution as it expands across the U.S. and beyond. Masato Horiuchi, COO of the ICT Division at ITOCHU, expressed enthusiasm about the collaboration, envisioning the fusion of May's technical prowess with ITOCHU's comprehensive resources as a game-changer.

National and Global Deployment Prospects

As May Mobility increases the deployment of driverless vehicles, they have previously announced a multi-year agreement with Lyft to launch AVs in various markets, initiating with a planned operation in a prominent U.S. city. Alongside Lyft, May Mobility is also set to partner with the Uber platform over the ensuing years, ensuring widespread availability of its autonomous services. The alliance with ITOCHU is pivotal as it offers crucial support for these ambitious expansion plans, enabling a rapid scale-up of driverless operations both domestically and internationally.

About May Mobility

May Mobility is an innovative autonomous vehicle technology firm focused on reshaping the future of Autonomy-as-a-Service (AaaS). With its cutting-edge Multi-Policy Decision Making (MPDM) system, May Mobility exemplifies an industry-leading in-situ AI solution that processes real-time data to ensure safety and operational efficiency, even in unpredictable scenarios. The company’s technology merges ongoing online learning with traditional methods to enable quicker rollouts. Covering diverse environments in the U.S. and beyond, May Mobility is committed to providing safe, efficient transportation solutions backed by strong partnerships.

About ITOCHU

Founded in 1858, ITOCHU Corporation is recognized as one of Japan's foremost general trading companies. With a wide-reaching network across multiple countries, ITOCHU engages in diverse trading operations involving various products, including textiles, machinery, energy, and finance. Their collaborative approach focuses on leveraging unique strengths to deliver comprehensive solutions across the globe.

Frequently Asked Questions

What is the main focus of the partnership between May Mobility and ITOCHU?

The partnership aims to enhance global scaling capabilities for May Mobility's driverless operations, enabling quicker deployment of autonomous vehicles.

What technology does May Mobility utilize for its Tele-assist platform?

May Mobility’s Tele-assist platform incorporates Multi-Policy Decision Making (MPDM) technology that enables minimal human intervention while ensuring safe operations.

Who is BELLSYSTEM24 and what role do they play?

BELLSYSTEM24 is a customer experience provider within ITOCHU's portfolio. They bring expertise to optimize workflow in the Tele-assist process, facilitating efficient deployments.

What prior agreements has May Mobility entered into to expand its operations?

May Mobility has entered into agreements with Lyft and plans to collaborate with the Uber platform to launch autonomous vehicles in various markets across the U.S.

How does May Mobility stand out in the autonomous vehicle industry?

May Mobility is distinguished by its innovative technology and strategic partnerships, positioning it as a leader in the Autonomy-as-a-Service model.

About The Author

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