Maximus Extends Engagement with Health Services Contracts

Maximus Extends Commitment to Health Services

Maximus (NYSE: MMS) is excited to announce that the U.S. Department of Health and Human Services, specifically the Centers for Medicare & Medicaid Services (CMS), has decided not to proceed with the early re-procurement of the Contact Center Operations (CCO) contract, which encompasses the 1-800-MEDICARE and Federal Marketplace services. This decision allows Maximus to maintain its current contract without the uncertainty of reevaluating their established operations, effectively keeping the contract through its available option periods until the year 2031.

Support to Over 75 Million Americans

In a statement, Bruce Caswell, President and CEO of Maximus, expressed satisfaction with this development. He stated, “We are pleased with this outcome and appreciate the opportunity to continue supporting HHS and CMS in their vital missions. We look forward to delivering innovative, high-quality, and reliable solutions that benefit the American public.” Caswell highlighted the dedication of Maximus employees, who have consistently shown their ability to adeptly manage this critical program, ensuring essential support for over 75 million Americans who depend on Medicare and the Federal Marketplace.

Looking Forward at Maximus

This announcement reaffirms Maximus's commitment to providing exceptional services in the healthcare sector. The company has a long-standing relationship with HHS and CMS, playing a pivotal role in enhancing public services and improving the overall experience for those relying on these programs. The ongoing contract will enable Maximus to continue its mission of supporting the healthcare system amid challenges posed by dynamic social and technological environments.

Innovative Solutions for Public Services

Maximus has established itself as a prominent strategic partner to various governments around the world. The organization is dedicated to refining the delivery of public services while tackling complex issues related to health, technology, economics, and the environment. Their extensive program service delivery expertise ensures that they can meet the diverse needs of the communities they serve. By leveraging technology and operational excellence, Maximus provides solutions designed to yield better outcomes for the public.

The Role of Employees at Maximus

The employees at Maximus are imperative to the success of its mission. They bring valuable insights and a deep understanding of program delivery which ensures not only the effectiveness of their operations but also reflects their commitment to serve the public efficiently. By promoting operational excellence and responsive service delivery, the team at Maximus works diligently to improve the experience for beneficiaries across various programs.

Maximus's Commitment to Innovation

Innovation remains at the forefront of Maximus's strategy as they aim to continually improve their service offerings. The organization recognizes that in the rapidly evolving landscape of public service delivery, staying ahead requires adaptable strategies and a proactive approach to emerging technologies. Through impactful consulting services and business process management, Maximus is poised to drive higher productivity and efficiency in government-related programs.

Frequently Asked Questions

What is the purpose of the Maximus and CMS contract?

The contract allows Maximus to assist with the operations of the Contact Center, ensuring quality support for Medicare and the Federal Marketplace.

How many Americans does Maximus support?

Maximus provides essential support for more than 75 million eligible Americans enrolled in Medicare and the Federal Marketplace.

What innovations does Maximus bring to public services?

Maximus incorporates advanced technology and effective consulting services to improve operational excellence and service delivery in public sectors.

What is Maximus's role in government services?

The company partners with governments to enhance public service delivery while addressing complex challenges across multiple sectors.

When will the current contract with HHS and CMS end?

The existing contract with available option periods is effective until 2031, providing stability in service delivery.

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