Local Broadband Providers Unite to Rebuild After Hurricane

Local Broadband Providers Rise to the Challenge After Hurricane

In the wake of a devastating hurricane, local broadband service providers (BSPs) showcased remarkable resilience and community spirit by utilizing cutting-edge technologies to reconnect affected areas. These providers, including notable names like French Broad Electric Membership Corporation (French Broad EMC) and Riverwave Broadband, acted swiftly to restore communication networks for families and emergency services.

The Empowering Role of Calix SmartTown

At the heart of this recovery effort is the innovative Calix SmartTown community Wi-Fi platform, designed to deliver reliable broadband access in challenging situations. The technology not only restores connectivity but enhances the overall broadband experience in affected communities.

Capacity for Quick Deployment

The efficiency of the Calix Platform enabled these service providers to deploy temporary hotspots and community Wi-Fi within days of the hurricane. This quick action allowed residents to reach out to their loved ones and access essential recovery services. The ability to provide immediate solutions highlights the invaluable role of local BSPs in crisis management and connectivity.

Real-Life Impact of Broadband Providers

Following Hurricane Helene’s destruction, the response from broadband companies was immediate. Providers worked tirelessly to ensure communities remained connected. For instance, French Broad EMC not only restored power but also facilitated the deployment of SmartTown community Wi-Fi to enhance communication.

Insights from the Field

His experience during this challenging moment was echoed by Jeff Loven, CEO of French Broad EMC. He remarked, “The internet became a crucial lifeline for our community as people sought ways to contact loved ones and gather vital information post-hurricane. The deployment of SmartTown was an essential part of our recovery strategy.”

Community-Centered Efforts Beyond Connectivity

Riverwave Broadband played a pivotal role by establishing an emergency Wi-Fi network, ensuring residents could communicate effectively despite the aftermath of the hurricane. The team not only set up access points but also went the extra mile by guiding residents to optimal signal locations, emphasizing their commitment to community welfare.

Supporting Each Other During Tough Times

Similarly, Clearwave Fiber stepped up with the installation of temporary hotspots, enabling communities to access vital recovery services. They provided not just internet connectivity, but also essential resources, such as device chargers, improving the lives of many in the process.

Calix’s Ongoing Commitment to Empower Local Providers

The dedication shown by Calix customers during these trying times underscores a broader philosophy of empowered local broadband providers working strategically in their communities. Their use of the SmartTown technology not only facilitates connectivity but transforms the role they play as trusted sources in times of emergency.

Fostering Connections and Care

Calix’s technology is designed to facilitate seamless connectivity across communities, ensuring that essential services can reach every resident when they need it most. As Matt Collins, chief commercial operations officer at Calix, stated, “In times of crisis, local providers are integral in maintaining connectivity—far more than large carriers who may overlook the nuanced needs of communities.”

About Calix

Calix, Inc. (NYSE: CALX) focuses on revolutionizing the broadband experience by providing a cloud-based platform that helps local service providers operate efficiently and cater to their customers’ needs effectively. With a commitment to continuous improvement, Calix enables providers to foster meaningful connections within their communities.

Frequently Asked Questions

1. How did local broadband providers respond to Hurricane Helene?

Local providers quickly set up temporary Wi-Fi hotspots and community networks to ensure residents had access to communication and recovery services.

2. What technology did they use for reconnection?

They leveraged the Calix SmartTown platform, which enables rapid deployment of community Wi-Fi and enhanced connectivity.

3. Why is SmartTown significant to these providers?

SmartTown not only restores connectivity but also helps local providers become trusted partners in their communities, especially during emergencies.

4. What roles do local providers play in emergencies?

Local providers act as first responders by quickly establishing communication networks that facilitate emergency services and community connections.

5. How do Calix’s solutions enhance broadband services?

Calix offers a comprehensive platform that allows providers to streamline their operations and deliver a better broadband experience to their subscribers.

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