Keuka College Addresses Data Breach Incident and Support
Keuka College Addresses Data Security Incident
Keuka College has recently informed its community about a significant data security incident that has potentially impacted personal information. The institution acted swiftly upon identifying suspicious activity in its network environment.
Immediate Response to Suspicious Activity
The College detected this suspicious activity on specific dates earlier this year and took immediate action to secure its systems. The security team worked diligently to restore the network while conducting an investigation to understand the extent of the situation. They enlisted independent cybersecurity specialists to assist in this pivotal process.
Investigation Findings
After an exhaustive investigation, the College could not conclusively determine whether the personal information of current and former students and employees was compromised. This leaves a sense of uncertainty regarding personal data safety.
Protecting Sensitive Information
Keuka College holds various records that include sensitive details such as names, Social Security numbers, driver’s license numbers, student ID numbers, financial information, and dates of birth. In light of the incident, the College reached out to current students and employees to provide support and reassurance.
Support for Affected Individuals
To alleviate concerns following the data breach, Keuka College offered those potentially affected one year of free credit and identity monitoring services. This initiative showcases the College's commitment to protecting its community members and their personal information.
Contact Information for Inquiries
To address questions regarding the incident, Keuka College has established a toll-free call center. Representatives are available from Monday to Friday, providing assistance from 9:00 AM to 9:00 PM Eastern Time. Individuals who have concerns can call 1-833-913-7557 and should reference the engagement number B131983 when seeking assistance.
Frequently Asked Questions
What is the nature of the data security incident?
The incident involves potential unauthorized access to personal information, and an investigation was conducted to assess the extent.
What steps did Keuka College take in response?
Keuka College secured its systems, restored its network, and engaged independent cybersecurity experts to investigate the incident.
How has the College supported those impacted?
Individuals potentially affected were informed and offered one year of free credit and identity monitoring services.
What personal information was potentially compromised?
The compromised information may include names, Social Security numbers, driver’s license numbers, student ID numbers, financial data, and dates of birth.
How can affected individuals get more information?
Affected individuals can reach out through the College's toll-free call center for further information and support.
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