Joy Corso Joins Sprinklr as New Chief Administrative Officer

Author: Caleb Price Updated: 01-13-2025 08:19 AM

Joy Corso Appointed Chief Administrative Officer at Sprinklr

NEW YORK--Sprinklr (NYSE: CXM) has announced the appointment of Joy Corso as the Chief Administrative Officer, effective immediately. Corso will report directly to the company’s President and CEO, Rory Read.

Strengthening Leadership and Culture

In her new position, Corso will oversee both the Marketing and Culture & Talent teams. Her main objective will be to enhance the company’s market presence while fostering stronger engagement with customers and employees alike. Additionally, she will focus on talent development and cultivating a transformative culture within Sprinklr.

Vision for Growth and Transformation

Rory Read expressed enthusiasm about Joy joining the team, emphasizing her extensive experience in the enterprise sector, strong leadership qualities, and her proven ability to drive both business and cultural transformation. "We have much work ahead, but Joy's track record in the B2B tech industry will be invaluable during our growth journey. Our focus on operational efficiencies will be essential as we expand Sprinklr's Core and enhance our Service offerings," Read stated.

Corso's Impressive Background

Joy Corso brings over 25 years of global experience spanning various industries. Prior to joining Sprinklr, she was the Chief Marketing Officer at Vonage. Her career includes significant leadership positions at renowned corporations such as Virtustream, Advanced Micro Devices, Raytheon, and Fidelity Investments.

A Vision for the Future

Corso expressed her excitement about joining Sprinklr and highlighted the company's inspiring vision. She noted that the platform’s ability to engage audiences uniquely places it strategically in an increasingly competitive environment. Corso looks forward to collaborating with the Executive Leadership Team and Sprinklr's talented workforce globally to innovate and enhance customer value.

Transition and Farewell

Effective January 13, 2025, Diane Adams will step down from her role as Chief Culture and Talent Officer but will assist in an advisory capacity until February 14, 2025. Rory Read acknowledged Diane’s invaluable contributions and leadership that shaped Sprinklr’s culture and growth, laying a strong foundation for the future.

About Sprinklr

Sprinklr is a forward-thinking enterprise software provider focused on all customer-facing functions. Featuring advanced AI capabilities, Sprinklr's unified customer experience management (Unified-CXM) platform empowers companies to deliver exceptional human experiences to customers across modern channels. With its headquarters in New York City, Sprinklr serves over 1,800 prominent enterprises globally, including industry giants like Microsoft, P&G, and Samsung, making it a vital partner for organizations looking to enhance customer satisfaction.

Frequently Asked Questions

1. Who is Joy Corso?

Joy Corso is the newly appointed Chief Administrative Officer of Sprinklr, bringing extensive experience from the B2B tech sector.

2. What is Sprinklr?

Sprinklr is an enterprise software company focused on unified customer experience management and advanced AI solutions.

3. What will Joy Corso's responsibilities include?

Corso will lead Marketing and Culture & Talent organizations, aiming to enhance engagement and develop company culture.

4. What experience does Joy Corso have?

Corso has over 25 years of experience, with key roles at companies like Vonage, Advanced Micro Devices, and Fidelity Investments.

5. How many enterprises does Sprinklr work with?

Sprinklr collaborates with over 1,800 enterprises, including more than 60% of the Fortune 100.

About The Author

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