JAGGAER’s Commitment to Environmental and Social Governance
JAGGAER, a leader in enterprise procurement, has released its third Environmental, Social, and Corporate Governance (ESG) Impact Report for the year. The company helps organizations streamline complex procurement and supplier collaboration, with ESG woven into the software that powers those processes. By building sustainability and governance features directly into its solutions, JAGGAER encourages better practices across its customers and broader stakeholder community.
Leadership Perspective: Raising the Bar on ESG
In his opening to the report, CEO Andy Hovancik shares his focus: be a catalyst for positive outcomes while partnering with clients around the world. He notes that this latest ESG Impact Report does more than tally improvements. It also reaffirms JAGGAER’s commitment to an inclusive workplace and sets the stage for more ambitious environmental goals in the years ahead.
Hovancik underscores the role of technology in driving tangible progress. Greater transparency across supply chains helps customers strengthen governance, measure performance, and keep pace with evolving sustainability expectations. In short, visibility leads to better decisions—and better results.
External Recognition of Sustainability Efforts
In 2023, JAGGAER earned external recognition from EcoVadis, a respected corporate sustainability rating agency. The company received a Silver Medal, placing it in the top 9% of its industry. This acknowledgment validates the work already underway and highlights JAGGAER’s commitment to responsible, measurable business practices.
Environmental Goals and Measurable Progress
A core highlight of the report is progress toward JAGGAER’s Plan Zero emissions targets, which have been verified through the Science Based Target initiative (SBTi). Since 2021, the company has achieved a 28% reduction in Scope 1 and Scope 2 emissions. The company also reports progress on Scope 3 emissions—the largest share of its footprint at 92% of total emissions—supported in part by shifting JAGGAER services to a third-party cloud hosting provider. This move has improved operational efficiency while helping reduce the overall carbon impact.
Social Impact and Community Engagement
Beyond metrics, the report spotlights community engagement and employee development. Every team member is encouraged to take two paid days each year to volunteer. Participation rose by 156% this year, contributing over 300 hours to local community projects. It’s a practical way to give back—and to stay connected to the places where employees live and work.
Employee well-being remains a priority. JAGGAER has introduced a range of initiatives to support a strong, inclusive culture and was named a Gallagher Best-in-Class Employer for 2023 in North America. The company also reports continued momentum in diversity, equity, and inclusion: women now make up 42% of the global workforce and 43% of the Executive Leadership Team, both up from the prior year.
Governance That Scales With the Business
In 2023, JAGGAER strengthened its governance approach. CFO and ESG Sponsor, Jeff Laborde, collaborated closely with the Executive Leadership Team and the ESG Task Force to address ESG priorities holistically. Their focus: respond quickly to changes in the market, to customer needs, and to shifting regulatory requirements—without losing sight of long-term goals.
Information Security and Data Privacy remain central to that work. The 2023 ESG report outlines the company’s Security and Compliance Certifications and Assurance, along with its ongoing investment in mandatory compliance training and related efforts. Transparency around these practices is a standing priority.
Adapting to Future Trends
As technology evolves, so does JAGGAER’s governance. With the rapid rise of artificial intelligence, the company updated its security policies and defined expectations for responsible AI use aligned with the NIST AI Risk Management Framework. The team continues to track regulatory developments and adopt approaches that support both productivity and accountability. This top-down integration of responsible AI into the Information Security Policy reflects JAGGAER’s mindset: move forward, but do it responsibly.
About JAGGAER
JAGGAER helps organizations strengthen supplier collaboration and make better sourcing decisions, every day. Its AI-powered, industry-specific solutions support both direct and indirect sourcing under JAGGAER One. With a global team of 1,200 employees, the company focuses on helping customers maximize value, transform operations, and move faster toward Autonomous Commerce.
Frequently Asked Questions
Why did JAGGAER publish its third ESG Impact Report for the year?
To share clear, verified progress on environmental, social, and governance priorities. The report explains what has improved, what’s underway, and how those efforts fit into JAGGAER’s long-term commitments.
What environmental results stand out in the report?
Since 2021, JAGGAER reduced Scope 1 and Scope 2 emissions by 28%. The company also advanced work on Scope 3 emissions, which account for 92% of its total footprint, aided by a shift to a third-party cloud hosting provider.
How is JAGGAER supporting communities and employees?
Employees receive two paid volunteering days each year, which drove a 156% increase in participation and more than 300 hours of community service. The company also invests in well-being and culture, contributing to its recognition as a Gallagher Best-in-Class Employer for 2023 in North America.
What external recognition did JAGGAER receive in 2023?
EcoVadis awarded JAGGAER a Silver Medal, placing the company in the top 9% of its industry for sustainability performance.
How is JAGGAER approaching governance and responsible AI?
JAGGAER strengthened governance through collaboration between leadership and its ESG Task Force, prioritized security and privacy, and updated policies to align responsible AI use with the NIST AI Risk Management Framework.
