Innovative Business Model by North End Teleservices Gains Recognition

North End Teleservices Recognized for Innovative Contributions

In a significant celebration of impactful business initiatives, North End Teleservices has been recognized in a prestigious national list. This Omaha-based company stands out for its groundbreaking business model that focuses on creating strong job opportunities in unconventional areas. The recognition comes from a notable publication that celebrates organizations making profound societal contributions.

Job Creation and Community Upliftment

Since its inception, North End Teleservices has embedded a mission to change lives through employment. Founded in 2015, during a time of notable economic challenges, the company was established with a vision of uplifting the local community. Today, it employs nearly 1,000 individuals, showcasing tremendous growth and fulfilling its commitment to its original purpose—creating jobs and transforming lives.

A Commitment to Economic Impact

North End Teleservices has generated an economic impact exceeding $400 million, reflecting its dedication to positively influencing individuals and families. Beyond simply creating jobs, the company has introduced initiatives such as free transportation services to support employees and further expand its impact across the state.

Carmen Tapio's Vision

Carmen Tapio, the CEO of North End Teleservices, has played a crucial role in guiding the company’s mission. She emphasizes the importance of removing barriers for job seekers who might otherwise be overlooked. This vision has not only propelled the company to success but has also inspired other businesses to adopt similar models.

Global Recognition Amidst Challenge

Recognized by Real Leaders Magazine, North End Teleservices was selected for its innovative model from a pool of companies across more than 15 countries. This selection highlights performance across several key metrics, including growth and revenue, as well as adherence to the six pillars of I.M.P.A.C.T.—Intention, Model, People, Accountability, Collaboration, and Transformation.

A New Standard for Impact Businesses

The evaluation process implemented by Real Leaders ensured a rigorous assessment of each company's commitment to purpose-led leadership. According to Kevin Edwards, President of Real Leaders, the aim is to highlight organizations genuinely dedicated to impactful initiatives.

About North End Teleservices

North End Teleservices, LLC is known for providing comprehensive, omnichannel outsourced contact center services across both government and commercial sectors. It has built a reputation as a responsible employer focused on Creating Jobs and Changing Lives. The company’s recognition as a U.S. Chamber of Commerce Top 100 Small Business in America for 2024 underscores its influence in the industry.

Achievements and Certifications

This woman-owned and minority-owned business holds numerous certifications, including HUBZone and Enterprise Zone designations. North End Teleservices is a partner to both small and large entities, customizing its contact center operations to fit diverse client needs seamlessly.

Conclusion

In an era where corporate responsibility is paramount, North End Teleservices is setting a powerful example of how businesses can positively influence their communities. Its innovative approach and words of leadership from Carmen Tapio inspire a new wave of companies to prioritize social impact alongside financial success.

Frequently Asked Questions

What is the primary mission of North End Teleservices?

The primary mission of North End Teleservices is to create jobs and change lives, focusing on uplifting underrepresented communities.

How many employees does North End Teleservices currently have?

North End Teleservices has grown to employ nearly 1,000 individuals since its founding in 2015.

What economic impact has North End Teleservices made?

The company has generated an economic impact exceeding $400 million, benefiting local individuals and families.

What kind of services does North End Teleservices offer?

North End Teleservices provides outsourced contact center services to both government and commercial sectors.

How has North End Teleservices been recognized nationally?

North End Teleservices has been honored in Real Leaders Magazine's 2025 list of Top Impact Companies for its innovative job creation model.

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