Innovative AI-Driven Audience Management Launch for Retail Market

Introduction to the New Audience Management Platform

Hightouch, known as the leading composable customer data platform (CDP), has unveiled a remarkable self-service audience management solution developed alongside Databricks, the renowned data and AI company. This platform, designed specifically for offsite retail media networks, aims to enhance the ability of retailers to create and activate custom audiences across more than 50 media channels. It comes in response to the growing competitive pressures posed by major players in the market, empowering retailers to monetize their data swiftly and efficiently.

Empowering Retailers with Advanced AI Technology

The collaboration between Hightouch and Databricks focuses on addressing the unmet needs of retailers regarding audience management for offsite campaigns. As expressed by Tejas Manohar, Co-Founder and Co-CEO at Hightouch, the rise of AI has opened new avenues for retailers to exploit their first-party data, thus attracting more media buyers. By utilizing Hightouch’s user-friendly tools, paired with the robust capabilities of Databricks, retailers can leverage advanced data intelligence to create custom audiences quickly.

Why Retail Media Networks Need This Solution

As the retail landscape becomes increasingly digital, the significance of retail media networks (RMNs) continues to grow. Hightouch's new solution empowers retailers to manage and measure their custom audiences effortlessly, addressing common challenges encountered in today's advertising environment. With the enhancement of audience targeting capabilities, retailers are better positioned to compete with market giants.

Features of the Self-Service Audience Management Solution

The newly launched audience management platform provides several innovative features aimed at enhancing performance:

• Warehouse-Native Audience Builder: Users can leverage Hightouch's self-service visual audience builder to create tailored audiences using essential first-party data from Databricks, such as loyalty and purchase history.
• AI Tools for Predictive Targeting: This feature allows retailers to develop AI-driven insights for audience segmentation and targeting, optimizing their outreach strategies.
• Integration Across Multiple Channels: Retailers can test and activate new media channels quickly, facilitating a broad reach across various platforms like DSPs and social media.
• Enhanced Audience Reach: With a simple switch, advertisers can increase match rates across different ad platforms, thus boosting revenue significantly.
• Unbundled Pricing: Customers have the flexibility to pay only for the tools they need, allowing for gradual scale-up based on their requirements.

How Retailers Can Benefit from This Partnership

With this powerful partnership, retailers are equipped with the tools necessary to navigate the complex landscape of digital advertising. Hightouch’s self-service capabilities, combined with Databricks' advanced data solutions, create a unique offering that significantly enhances the way retailers approach audience management for offsite campaigns.

Conclusion

This robust solution represents a significant step forward for retailers looking to optimize their advertising strategies. Hightouch’s platform allows retailers to construct and activate transformative audience profiles that can lead to increased customer engagement and revenue growth in a rapidly evolving market. For those attending major trade shows, such as the NRF Big Show, this solution can be explored in further detail at Hightouch’s booth.

Frequently Asked Questions

What is the primary benefit of the new audience management solution?

The primary benefit is the ability for retailers to efficiently create and activate AI-enhanced custom audiences across numerous media channels, improving efficiency and revenue potential.

How does the partnership with Databricks enhance Hightouch’s offering?

The partnership allows Hightouch to leverage Databricks' advanced data intelligence capabilities, providing customers with robust tools for audience analysis and targeting.

Can this solution integrate with existing retail data systems?

Yes, Hightouch's platform is warehouse-native and designed to seamlessly integrate with existing cloud data warehouses, facilitating easy adoption.

What types of retailers can benefit from this solution?

All retailers, especially those seeking to enhance their offsite advertising capabilities, can greatly benefit from this innovative audience management solution.

Where can retailers learn more about Hightouch and this solution?

Retailers can visit Hightouch’s official website for additional information on the new audience management platform and its offerings.

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