Infosys to Provide Comprehensive Workforce Management for NHS
Infosys Secures Major Contract with NHSBSA
Infosys has been selected by the NHS Business Services Authority (NHSBSA) to implement the Future NHS Workforce Solution, a pivotal move that aims to significantly enhance workforce management for the National Health Service. This innovative undertaking will replace the existing Electronic Staff Record (ESR) system, which currently manages payroll for approximately 1.9 million NHS employees in England and Wales.
A Leap Towards the Future
The Future NHS Workforce Solution aligns with the NHS's broader strategic vision, which includes commitments to a comprehensive 10-year health plan aimed at creating a more robust and responsive workforce. By investing in modern infrastructure and employing a contemporary data-driven approach, this solution promises to provide healthcare workers with the necessary tools to excel in their roles, ultimately benefiting patient care.
Transforming Workforce Management
Infosys's enhanced workforce management platform is designed to streamline a variety of processes, including recruitment, payroll, career progression, and retirement. By leveraging AI and advanced technologies, the new system will not only focus on efficiency but will also foster a user-friendly experience for NHS staff members. This transformation aims to facilitate data-driven decision making across all operational areas.
Empowering Healthcare Staff
The new solution empowers NHS employees to take control of their personal information in a simple and efficient manner. This capability is expected to save valuable time for healthcare workers who are already stretched thin. Seamless integration with existing systems will further enhance user experience and operational effectiveness, marking a significant advancement in workforce management.
Voices from Leadership
Michael Brodie, Chief Executive of NHSBSA, stated that the Future NHS Workforce Solution represents a critical step towards realizing the ambitions of the NHS's 10-Year Health Plan. He emphasized the strategic importance of the project, noting that it is designed not just to replace the ESR but to facilitate the creation of a future-ready workforce.
Salil Parekh, CEO of Infosys, expressed pride in partnering with the NHSBSA. He remarked, "The NHS provides essential services that impact millions daily. Our collaboration aims to bring generational change to the NHS workforce in England and Wales, thereby enhancing their capabilities to serve the public effectively." Infosys's rich experience in digital transformations, alongside its AI-centric innovations, positions it well to deliver substantial improvements to NHS operations.
The Role of NHSBSA
The NHSBSA plays a vital role as an essential service provider within the NHS ecosystem. It is tasked with delivering critical business services that support NHS organizations, NHS contractors, patients, and the public. The organization's mission focuses on promoting health and well-being, aiming to enhance the quality of life for countless individuals.
Looking Ahead
With the awarding of this significant contract, Infosys is poised to transform how workforce management is handled within the NHS, setting a new standard for excellence in public health service delivery. Through continuous innovation and application of cutting-edge technology, it aims to support the NHSBSA in fulfilling its mission of improving patient care and workforce efficiency.
Frequently Asked Questions
What is the Future NHS Workforce Solution?
The Future NHS Workforce Solution is an advanced workforce management system that aims to replace the existing Electronic Staff Record (ESR) system for the NHS.
How much is the contract awarded to Infosys worth?
Infosys has been awarded a £1.2 billion contract for the Future NHS Workforce Solution, spanning over 15 years.
What benefits does the new system offer NHS staff?
The new system will offer NHS staff an integrated platform for recruitment, payroll, career development, and personal information management, enhancing overall efficiency.
How does this solution align with NHS goals?
This solution supports the NHS's 10-year health plan by investing in technology and infrastructure to develop a workforce that meets future healthcare demands.
Who is leading Infosys?
Salil Parekh is the Chief Executive Officer of Infosys, overseeing its mission to deliver impactful digital solutions.
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