Infosys and Proximus Join Forces to Drive Digital Innovation
Infosys and Proximus Strengthen Collaboration
To unlock new business opportunities and enhance customer experience, Infosys, a global leader in next-generation digital services, and Proximus Group have announced a collaboration leveraging innovative solutions.
Joint Go-to-Market Strategy
This partnership will focus on a joint go-to-market approach that incorporates Proximus Group’s advanced products, particularly Route Mobile's Communications Platform as a Service (CPaaS) and Telesign's Digital Identity (DI) solutions. By combining these with Infosys' digital services, the collaboration aims to enhance omnichannel customer engagement and introduce AI-driven digital assistants.
Driving Innovation Together
By enhancing their offerings, the partnership is set to improve digital security with robust DI and fraud protection solutions, fostering trusted online communications.
Voices from Leadership
"We are delighted to strengthen our collaboration with Infosys," stated Antonietta Mastroianni, Chief Digital & IT Officer at Proximus. She expressed confidence that this partnership would deliver superior customer experiences through innovation, leveraging both companies' strengths.
Collaborative Growth Ambitions
Rajdip Gupta, CEO of Route Mobile, highlighted the significance of merging Route Mobile's product leadership in CPaaS with Infosys' digital service excellence, a combination poised to offer meaningful benefits for customers.
Addressing Digital Fraud
Christophe Van de Weyer, Telesign CEO, emphasized the critical nature of addressing digital fraud today, asserting that this partnership would streamline the integration of their digital identity solutions into existing enterprise platforms, ultimately enhancing user trust.
Building on a Strong Foundation
Upendra Kohli, Executive Vice President at Infosys, expressed excitement about expanding their long-term relationship with Proximus, indicating that together they will redefine customer engagement strategies with innovative solutions.
Shared Vision for the Future
This collaboration demonstrates a joint commitment from Infosys and Proximus to bolster their leadership in digital offerings, speeding up innovation for both business and residential customers. With high aspirations for mutual benefit, both companies foresee unlocking considerable synergies.
About Proximus Group
Proximus Group, headquartered in Brussels, is dedicated to providing future-proof connectivity and digital services within the Benelux region and globally. They aim to establish a leading gigabit network and promote an inclusive digital society while delivering exceptional customer experiences.
About Infosys
Infosys stands as a global leader in digital services, playing a vital role in transforming how businesses and communities operate. With a workforce of over 300,000, Infosys is committed to empowering clients in navigating their digital transformations through AI and advanced technology.
Frequently Asked Questions
What is the main goal of the Infosys and Proximus collaboration?
The main goal is to enhance customer experiences and unlock new business opportunities through combined digital services.
Which products are being utilized in this partnership?
The collaboration leverages Route Mobile's CPaaS and Telesign's DI solutions alongside Infosys' digital services.
What benefits does the partnership aim to provide?
It aims to enhance digital security, improve customer engagement, and drive innovation through effective collaboration.
How does Infosys contribute to the partnership?
Infosys brings extensive experience in digital transformation and technological expertise to the collaboration.
What is Proximus Group's ambition?
Proximus aims to become a leader in connectivity and digital services while fostering a sustainable and inclusive digital society.
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