Infogain Enhances Global Travel Industry Through IATA Partnership

Infogain Joins the IATA Strategic Partnerships Program

Infogain, a prominent player in digital customer experience engineering with its roots in Silicon Valley, is excited to announce its inclusion in the Strategic Partnerships Program (SPP) of the International Air Transport Association (IATA). This partnership signifies an important milestone for Infogain, reflecting its commitment to fostering innovation and driving digital transformation specifically for the travel and airline sectors.

The Role of Infogain in IATA’s SPP

As a new participant in the SPP, Infogain aims to utilize its extensive expertise to assist airlines, Global Distribution Systems (GDSs), and travel agencies in their transition towards modern Offers and Orders models. Infogain positions itself as a pivotal player in this evolution, equipped to deliver advanced solutions that address the changing needs of the airline industry. In this transformative phase of the airline sector, Infogain is set to make a notable impact with its state-of-the-art offerings.

Commitment to Progress

Yashveer Singh, Senior Vice President for Travel & Market Unit at Infogain, expressed enthusiasm about the new collaboration, stating, “We are thrilled to join IATA’s SPP to drive innovation and progress for the airline industry. This partnership marks a significant advancement for Infogain, and we are dedicated to shaping the future of the travel world, ensuring that airlines, GDSs, and travel agencies effectively meet modern travel demands.”

IATA’s Welcome and Vision

Frederic Leger, Senior Vice President of Commercial Products and Services at IATA, also welcomed Infogain, emphasizing the importance of this partnership. He noted that through Infogain's involvement in the SPP, the aviation industry will benefit from innovative solutions crucial for evolving into an era of Modern Retailing.

IATA's Legacy and Reach

IATA boasts a rich history spanning over 70 years, serving as the trade association for the world's airlines. It represents approximately 330 airlines, accounting for over 80% of global air traffic. Through its Strategic Partnerships Program, IATA collaborates with over 450 partners around the globe. This initiative aims to enrich aviation practices and technologies, addressing over 30 areas of involvement that cover a diverse range of industry activities.

About Infogain

Infogain specializes in digital customer experience engineering and works closely with Fortune 500 companies across various sectors, including technology, healthcare, insurance, travel, telecom, and retail/CPG. The company is committed to facilitating experience-led transformations by leveraging digital platforms, utilizing advanced technologies such as cloud computing, microservices, automation, IoT, and artificial intelligence. Infogain has established itself as a multi-cloud expert across leading providers like Microsoft Azure, Google Cloud Platform, and Amazon Web Services.

Company Footprint and Future Goals

Infogain, backed by Apax Funds, operates offices not only in California but also across Washington, Texas, the UK, and Singapore. With delivery centers situated in strategic locations like Seattle, Dallas, Montevideo, Kraków, Noida, Bengaluru, Pune, Gurgaon, and Mumbai, Infogain is well-positioned to serve its international clientele. The company's ongoing dedication to developing and enhancing digital experiences aligns with industry trends and customer expectations as they transition to more sophisticated digital solutions.

Frequently Asked Questions

What is Infogain's role in IATA's SPP?

Infogain has joined IATA's Strategic Partnerships Program to innovate and drive digital transformation in the airline and travel sectors.

How does this partnership impact the airline industry?

This partnership allows Infogain to provide advanced solutions that help airlines and travel agencies adapt to modern travel demands.

What technologies does Infogain utilize?

Infogain employs cloud computing, microservices, automation, IoT, and AI to enhance digital customer experiences.

How long has IATA been in operation?

IATA has been serving the airline industry for over 70 years and represents about 330 major airlines worldwide.

What are Infogain's future commitments?

Infogain is committed to driving experience-led transformation and supporting the evolution of Offers and Orders in the travel industry.

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