ImageFIRST Takes Bold Steps in Industry Leadership and Innovation

ImageFIRST Appointments Showcase Industry Leadership

ImageFIRST®, a leader in healthcare linen and laundry services, is making significant strides in the industry by announcing key appointments among its leadership team. This decision reflects the company's dedication to enhancing operational standards and advancing innovation across the healthcare sector.

CEO Edward H. Orzetti Joins TRSA Board

Edward H. Orzetti, the CEO of ImageFIRST, has taken a pivotal role by joining the board of directors for the Textile Rental Services Association (TRSA). In this capacity, he aims to leverage his extensive industry knowledge to foster advancements in sustainability and operational excellence. Orzetti's visionary leadership is crucial in setting benchmarks and shaping the future of textile rental services, driving forward initiatives that enhance service quality across the board.

Commitment to Sustainability

Under Orzetti's leadership, ImageFIRST is primed to implement sustainable practices that address environmental challenges in textile management. His contributions to the TRSA will be instrumental in promoting eco-friendly operations and ensuring that industry standards align with modern consumer expectations.

John Hopper’s Impact on Compliance and Standards

Similarly, ImageFIRST’s Director of Quality, John Hopper, has brought his expertise to the Healthcare Laundry Accreditation Council (HLAC) Board of Directors. After his election to the board in 2022, he has consistently championed the importance of compliance and infection prevention in healthcare linen services. During his tenure, he has focused on improving safety protocols and contributing to the development of industry-leading infection control strategies.

Raising Quality Standards

Hopper's ongoing efforts in maintaining high safety and quality standards will positively influence the healthcare industry, ensuring providers use the highest quality linens that meet rigorous health and safety regulations.

Chip Malboeuf’s Role in Engineering Excellence

Moreover, Chip Malboeuf, the Vice President of Engineering at ImageFIRST, has taken a position on the Association for Linen Management (ALM) Board of Directors. His involvement since 2022 has been marked by innovative educational initiatives, such as leading a class focused on Lean Six Sigma principles. These sessions empower industry professionals with practical strategies to optimize performance, enhancing operational efficiency through proven methodologies.

Innovative Learning Experiences

Malboeuf's commitment to education not only showcases ImageFIRST’s leadership but also emphasizes the growth of the industry through knowledge-sharing and collaboration. His training sessions provide invaluable insights that equip attendees to implement innovative solutions within their organizations.

ImageFIRST's Commitment to Community and Excellence

Beyond individual achievements, ImageFIRST is committed to the health and well-being of both its associates and the communities it serves. The company has proudly achieved numerous accreditations from HLAC, reinforcing its commitment to quality and excellence. With 54 accredited plants and depots, ImageFIRST stands as a beacon of high standards in the industry.

Leadership and Community Engagement

As Orzetti eloquently stated, “True leadership extends beyond the walls of our organization.” This philosophy resonates throughout ImageFIRST’s engagements, from community-driven initiatives to industry collaborations aimed at elevating standards and services for healthcare providers and their patients.

About ImageFIRST

Founded in 1967, ImageFIRST is recognized as the largest national provider of linen rental and laundry services predominantly within the healthcare sector. The company’s growth trajectory accelerated following its acquisition by Calera Capital in 2018. ImageFIRST serves a broad range of medical facilities and hospitality sectors, offering an extensive array of products, including linens and staff uniforms while prioritizing client satisfaction and operational efficiency.

Dedication to Healthcare Excellence

With an impressive customer retention rate of over 97%, ImageFIRST is dedicated to enhancing patient and staff satisfaction through superior service and quality linens. Their leadership in infection prevention is showcased by their status as the most HLAC-accredited facilities within the industry.

Frequently Asked Questions

What strategic steps is ImageFIRST taking to enhance industry standards?

ImageFIRST’s leadership appointments to various boards signify its commitment to driving innovation and setting high industry standards through sustainable and operational excellence initiatives.

Who is leading ImageFIRST’s sustainability efforts?

CEO Edward H. Orzetti is at the forefront of ImageFIRST’s sustainability efforts, aiming to integrate eco-friendly practices within textile management standards.

How does John Hopper contribute to healthcare safety?

As Director of Quality, John Hopper focuses on compliance and infection prevention, ensuring safety and quality standards in healthcare linen services.

What innovative methods is Chip Malboeuf introducing?

Chip Malboeuf facilitates Lean Six Sigma training to help organizations improve operational efficiency through innovative methodologies and performance metrics.

How has ImageFIRST established its industry leadership?

ImageFIRST has achieved substantial industry recognition by gaining numerous HLAC accreditations and maintaining a strong client retention rate, showcasing its service quality and commitment to excellence.

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