ibex Receives Gold Globee Award for Innovation in CX
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ibex Wins Gold Globee at the Annual Golden Bridge Awards
ibex (NASDAQ: IBEX), a leading global provider of business process outsourcing (BPO) and AI-powered customer engagement technology solutions, today announced that it was named a Gold Globee Winner at the prestigious Annual Golden Bridge Awards.
Recognition at the Golden Bridge Awards
The Golden Bridge Awards honor the best in business and innovation worldwide and underscore the effectiveness of ibex Wave iX, its AI-enabled customer experience (CX) solution suite, in transforming the customer experience.
“We are pleased to be recognized by the Golden Bridge Awards for our innovation and leadership in the CX space and the game-changing impact of our Wave iX suite of AI-powered solutions,” said ibex CEO Bob Dechant. “AI is reshaping the customer experience market and ibex is leading the way. Our next-generation CX solutions offer genuine digital transformation and advanced customer-facing self-service options that deliver more personalized, intelligent, and profitable customer interactions.”
ibex Wave iX Solutions
ibex takes a solutions-driven approach to align with specific business needs and deliver real solutions for transformative outcomes. ibex Wave iX, which includes three key solution sets—Agent AI, Customer AI, and Insights AI, uses the latest technology to enable the next generation of AI and agent-assisted CX.
About the Golden Bridge Awards
The Golden Bridge Awards are the world’s premier business awards program, honoring achievements and recognitions in business and innovation. Over 1,100 judges from around the world, representing a diverse array of industry experts, applied for the judging process. The awards highlight companies and individuals who are making a positive impact in their respective industries.
About ibex
ibex delivers innovative business process outsourcing (BPO), smart digital marketing, online acquisition technology, and end-to-end customer engagement solutions to help companies acquire, engage and retain valuable customers. Today, ibex operates a global CX delivery center model consisting of 30+ operations facilities around the world, while deploying next-generation technology to drive superior customer experiences for many of the world’s leading companies across retail, e-commerce, healthcare, fintech, utilities and logistics.
ibex leverages its diverse global team of over 30,000 employees together with industry-leading technology, including the AI-powered ibex Wave iX solutions suite, to manage nearly 200 million critical customer interactions, adding over $2.2B in lifetime customer revenue each year and driving a truly differentiated customer experience.
Company Contact Information
Dan Burris
ibex
Email: Daniel.Burris@ibex.co
Frequently Asked Questions
What is the Gold Globee Award?
The Gold Globee Award honors exceptional achievements in business and innovation across various sectors worldwide.
What is ibex known for?
ibex is recognized for its innovative business process outsourcing and AI-powered customer engagement solutions.
Who is the CEO of ibex?
Bob Dechant is the CEO of ibex.
What technologies does ibex utilize?
ibex uses AI and agent-assisted technologies to enhance customer experience through its Wave iX solutions suite.
How many employees does ibex have?
ibex has a diverse global team consisting of over 30,000 employees dedicated to delivering superior customer interactions.
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