Howes Percival Enhances Client Service with NetDocuments

Innovating Client Services with NetDocuments
In today's fast-paced legal environment, firms strive to enhance their service delivery and operational efficiency. Howes Percival, a prominent law firm, has recently partnered with NetDocuments, the leading provider of cloud-based intelligent document management systems (DMS). This strategic collaboration aims to transform client services through workflow automation and streamlined processes.
Focus on Efficiency and Collaboration
With over 250 partners and fee earners, Howes Percival seeks to continuously improve its internal operations while maintaining a strong commitment to client service. By leveraging the capabilities of NetDocuments, the firm aims to simplify document automation across various templates, significantly reducing the time needed to produce critical legal documents. For example, the duration required to draft power of attorney documents can now be shortened from three hours to just 30 minutes.
Harnessing Technology for Better Outcomes
The integration of NetDocuments with platforms like Microsoft Teams enhances teamwork, allowing secure collaboration with clients and third parties on essential documents. This adaptability and technical support enable attorneys to focus on their core competencies while improving their client interactions.
People-Centric Transformation Strategy
Howes Percival's transformation strategy is deeply rooted in a culture that emphasizes employee satisfaction and engagement. The firm has been recognized for its commendable workplace environment and has appeared in various 'Best Companies to Work For' lists. Cultivating a supportive and engaging workplace empowers staff to perform at their best and fosters an environment where client service can thrive.
Acknowledging Employee Needs
As noted by Lee Killner, the IT Director at Howes Percival, it is crucial to equip employees with tools that streamline their workloads and encourage collaboration. Rather than overwhelming teams with unnecessary software, Howes Percival focuses on utilizing a cohesive suite of applications, with NetDocuments as a cornerstone of this strategy. This approach aims to free legal professionals from mundane tasks, allowing them to concentrate on adding value to client engagements.
NetDocuments: A Leading Solution
For over 25 years, NetDocuments has been recognized as a trusted partner for legal professionals. Their intelligent DMS not only aids in organization but also seamlessly integrates AI-driven workflows and enhanced user experiences. Offering a robust platform that supports more than 7,000 law firms and corporations worldwide, NetDocuments has established itself as a leader in document management.
Future of Legal Document Management
The partnership between Howes Percival and NetDocuments represents a pivotal moment in the evolution of legal document management. With transformative tools and a commitment to innovation, the law firm is poised to redefine how legal services are delivered, ensuring they meet the needs of their clients effectively and efficiently.
Frequently Asked Questions
What is the partnership between Howes Percival and NetDocuments about?
The partnership aims to improve client services at Howes Percival by utilizing NetDocuments' document management systems to streamline workflows and enhance collaboration.
How does NetDocuments improve efficiency in legal services?
NetDocuments enables faster document drafting through automation and integrates with tools like Microsoft Teams to facilitate secure collaboration, improving overall efficiency.
What recognition has Howes Percival received for its workplace culture?
Howes Percival has been featured in various 'Best Companies to Work For' rankings, highlighting its commitment to employee engagement and satisfaction.
How does a people-centric approach benefit clients?
A people-centric approach ensures that employees are motivated and empowered, which translates into better service delivery and enhanced client relationships.
Why is NetDocuments considered a leading DMS provider?
NetDocuments is recognized for its advanced features, seamless integration capabilities, and its long-standing service to over 7,000 legal entities globally, making it a trusted DMS provider.
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