Homebase FCU Partners with Mahalo for Enhanced Digital Banking
Homebase Federal Credit Union's New Partnership with Mahalo Banking
In a significant move to enhance its digital services, Homebase Federal Credit Union has selected Mahalo Banking as its technology partner. This collaboration is aimed at integrating Mahalo's comprehensive online and mobile banking solutions with Corelation Keystone, the credit union's new core processing provider. This initiative is designed to improve the digital banking experience for members by providing state-of-the-art technology.
Evaluating Digital Banking Options
During its transition to Corelation, Homebase FCU undertook a rigorous evaluation of various digital banking platforms. Ultimately, the credit union determined that Mahalo's offerings provided the optimal level of customization and flexibility necessary for their operations. Their Software Development Kit (SDK) allows for seamless integration, thereby unifying online and mobile banking and ensuring that members receive a consistent and efficient service across all channels.
Empowering a Unique User Experience
Clint Summers, the president and CEO of Homebase FCU, expressed excitement about the partnership, stating, “With Mahalo, we’ve found a true partner that understands our vision and shares our commitment to enhancing member experiences through seamless digital interactions.” Mahalo's commitment to enhancing user experiences through innovative and secure platforms greatly influenced the decision-making process. Their keen focus on providing a clean, intuitive interface and enhancing data control further solidified their place as the ideal provider for the credit union.
Advancements in Security and Accessibility
Mahalo Banking offers cutting-edge solutions tailored specifically for credit unions. One of the pivotal features is Credential Assurance Technology (CAT), which defends against common cyber threats such as credential stuffing attacks. The focus on security ensures that member data remains protected in an increasingly digital world, fostering trust among users. Moreover, Mahalo's inclusivity initiatives extend to its Thoughtful Banking® program, which introduces specialized functionality designed for users with cognitive differences, illustrating an ongoing commitment to accessibility.
Supporting Long-Term Growth for Homebase FCU
Denny Howell, the COO of Mahalo, expressed optimism about the partnership, stating, “We are thrilled to partner with Homebase FCU as they transition to Corelation Keystone and take their digital banking capabilities to the next level.” He emphasizes that their platform is specifically built to integrate seamlessly with Corelation Keystone, thereby enhancing member engagement and supporting the credit union's growth.
About Homebase Federal Credit Union
Homebase Federal Credit Union is a well-established community-chartered credit union offering a range of financial products since 1952. Headquartered in Prince George, VA, the organization serves over 17,000 members. It provides essential financial services such as checking accounts, savings accounts, IRAs, and various loan products. Membership is available to individuals residing or working in several localities.
About Mahalo Banking
Based in Troy, Mich., Mahalo Banking specializes in providing innovative online and mobile banking solutions for credit unions. They are recognized for their superior architectural design that integrates deeply with core processing systems, delivering a secure and robust platform suited for a comprehensive omni-channel experience. Notably, they offer unique neurodiversity features directly within their banking solutions, ensuring that all members receive the support they need.
Frequently Asked Questions
What is the partnership about?
The partnership between Homebase FCU and Mahalo Banking focuses on integrating Mahalo's digital banking solutions with Corelation Keystone to enhance member experiences.
How does Mahalo enhance security?
Mahalo implements Credential Assurance Technology (CAT) to protect against credential stuffing attacks and safeguard member data.
What unique features does Mahalo provide?
Mahalo offers Thoughtful Banking® which introduces neurodiverse functionality to cater to members with cognitive differences.
What financial services does Homebase FCU provide?
Homebase FCU offers checking accounts, savings accounts, IRAs, mortgages, and various loan products to over 17,000 members.
Where is Mahalo Banking located?
Mahalo Banking is based in Troy, Michigan, and specializes in solutions for credit unions.
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