HKT and LeapXpert Team Up for Enhanced Digital Communication

Innovative Collaboration for Secure Communications

HKT and LeapXpert have embarked on a collaboration aimed at providing secure and regulatory compliant digital communication solutions tailored for businesses, particularly in the financial sector. This partnership begins with a successful deployment at a prominent bank.

Benefits of the Collaboration

This collaboration allows businesses to leverage HKT's extensive fixed and mobile network infrastructure along with LeapXpert's expertise in compliance solutions. It simplifies communication by using popular messaging platforms like WhatsApp, WeChat, and others, enabling employees to interact with customers through their preferred channels while adhering to regulatory standards.

Ensuring Compliance in Communication

As regulatory frameworks continue to tighten, maintaining accurate records of all communications is essential. LeapXpert's Digital Communications Governance and Archiving (DCGA) solutions play a crucial role in achieving this. They ensure all interactions are properly governed, archived, and monitored for any sensitive information, providing an added layer of security against potential threats like malware.

Statements from Leadership

Steve Ng, the Managing Director of HKT's Commercial Group, expressed the importance of securing customer interactions within a compliant framework. He stated, 'In today's regulatory climate, safeguarding digital communication is paramount for businesses. Our partnership with LeapXpert exemplifies our commitment to delivering secure and efficient communication solutions.'

Deployment by The Bank of East Asia

Among the first to implement this new solution is The Bank of East Asia (BEA). They have adopted the LeapXpert Communications Platform, providing employees with a dedicated enterprise messaging option, allowing seamless communication through familiar messaging applications.

Commitment to Customer Engagement

Stephen Leung, Group CIO at BEA, highlighted the advantages of utilizing this technology, stating that it enhances BEA's capabilities to interact with customers effectively while ensuring compliance is maintained. 'This new platform represents our vision of being a trusted banking partner for our clients,' he emphasized.

LeapXpert's Role in the Collaboration

Avi Pardo, Co-founder and CBO of LeapXpert, remarked on the strategic alignment between their offerings and HKT's services, creating a well-integrated solution that adds meaningful value for enterprise clients. Their collaboration sets a benchmark for businesses that expect advanced, compliant communication channels.

About HKT

HKT is a leading telecommunication and technology company with over 150 years of experience, recognized for fostering connections both locally and globally. As a pioneer in 5G technology, HKT provides diverse solutions promoting digital transformation for various businesses, enhancing their operational capabilities.

About LeapXpert

LeapXpert specializes in governed communication solutions that prioritize compliance and security for enterprise interactions. Their technology caters to firms seeking peace of mind while effectively engaging clients through popular messaging applications.

Frequently Asked Questions

What is the focus of the HKT and LeapXpert collaboration?

The collaboration focuses on providing secure, regulatory compliant digital communication solutions that enhance customer interactions for businesses.

Which companies have deployed this communication solution?

The Bank of East Asia has been identified as one of the first to implement the LeapXpert Communications Platform, utilizing HKT's infrastructure for its operations.

How does LeapXpert ensure compliance in communications?

LeapXpert utilizes its Digital Communications Governance and Archiving (DCGA) solutions to ensure that all communications are compliant with regulatory standards and securely archived.

What role does HKT play in this collaboration?

HKT provides the robust network infrastructure necessary for supporting the communication solutions offered by LeapXpert to businesses.

What benefits does this collaboration offer businesses?

Businesses benefit from enhanced security, regulatory compliance, and the ability to communicate effectively using popular messaging platforms without the need to switch applications.

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