Hexaware Partners with upGrad for Groundbreaking AI Academy

Hexaware and upGrad Collaborate on Agentic AI Academy

Hexaware Technologies has initiated a groundbreaking program, the Agentic AI Academy, in collaboration with upGrad Enterprise. This deep-skilling initiative aims to advance Hexaware's capabilities in Agentic AI, preparing its global workforce for the transformative shifts in enterprise operations.

The landscape of enterprise AI is rapidly evolving, with companies now embracing Agentic systems—intelligent software agents capable of planning, acting, and adapting in real time. These systems are reshaping the way businesses operate, highlighting the need for new skills beyond the traditional scope of software development.

Hexaware's approach with the Agentic Academy focuses on structured learning tailored to specific roles within the organization. This program is designed to provide employees not only with the necessary knowledge but also to encourage practical application. As the company aims to onboard a significant portion of its delivery and engineering teams through this academy, the emphasis remains on cultivating a workforce that is equipped to adapt to the evolving demands of the market.

The training is meticulously crafted with the expertise of upGrad Enterprise, incorporating a tailored pedagogical approach. By partnering with a trusted learning provider, Hexaware seeks to ensure that the curriculum aligns with industry requirements and business objectives, facilitating better outcomes for customers and employees alike.

Vinod Chandran, the Chief Operating Officer of Hexaware, emphasized the importance of Agentic technologies for operational success. "The Agentic Academy ensures our people are equipped not only to utilize these systems but to lead efforts that revolve around them," he remarked.

The program is categorized into three distinct paths:

Builder.AI

This path is tailored for developers and engineers focused on building agent architectures from scratch. The emphasis here lies on orchestration, tool integration, and the establishment of safety protocols.

Collaborator.AI

This learning avenue caters to teams responsible for adapting and customizing both open-source and platform-based agent solutions within their respective client environments.

Manage.AI

This track is aimed at delivery and operations leaders who oversee the interface between agents and humans. They ensure quality assurance and monitor real-time interactions.

Regardless of the chosen path, all participants will experience an integrated approach to learning, with curated content delivered via upGrad's Enterprise platform. This experience combines content with practical labs and certification, seamlessly integrated into the workflow of each participant.

As the program unfolds, participants have already begun engaging in live Agentic assignments. Additional learning tracks are being developed to further support the initiative.

Satyendu Mohanty, EVP & Global Head – Talent Management at Hexaware, acknowledged the importance of rapid talent transformation. He stated, "Enabling a hybrid workforce of humans and agents to collaboratively achieve shared outcomes is crucial. The Agentic Academy fosters a common language and competency across various roles, turning a technological trend into a lasting advantage for our workforce."

In conclusion, Hexaware's commitment to developing a workforce that is not only capable of transitioning into this new era of Agentic systems but also thrives in it, represents a significant move towards securing a future-ready business model.

About Hexaware

Hexaware is a leading global technology and business process services company dedicated to delivering exceptional value through advanced technology solutions. The mission of Hexaware revolves around creating positive experiences for customers and empowering enterprises across the globe to achieve digital transformation at scale. Learn more about Hexaware's offerings and services.

Frequently Asked Questions

What is the purpose of the Agentic AI Academy?

The Agentic AI Academy aims to advance Hexaware's capabilities in Agentic AI by training its workforce to adapt to the evolving demands of enterprise operations.

Who is partnering with Hexaware for this initiative?

Hexaware is collaborating with upGrad Enterprise, which specializes in corporate skilling and workforce transformation.

What types of training paths are offered in the academy?

The academy offers three main paths: Builder.AI, Collaborator.AI, and Manage.AI, each focusing on different roles and responsibilities within the AI landscape.

Is practical application part of the training?

Yes, the training incorporates practical applications and is designed to provide participants the confidence and capability to lead real-world projects involving Agentic systems.

How does Hexaware ensure training content is relevant?

Hexaware works closely with upGrad to co-design the program pedagogy and training content, ensuring alignment with workforce and business priorities.

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