Helpt Enhances Leadership with Amy Luby's New Role
Helpt Welcomes Amy Luby as Chief Revenue Officer
Helpt, a key player in providing 24/7 technical and customer support, is excited to announce a significant addition to its leadership team with the appointment of Amy Luby as Chief Revenue Officer (CRO). Her extensive experience in the Managed Service Provider (MSP) sector spans over two decades, making her a valuable asset in the company’s journey of growth and innovation.
A Pivotal Moment for Helpt
Amy Luby joins Helpt during a crucial period of expansion. Her proven track record in leadership roles, which includes Vice President of Ecosystems & Communities at Seceon Inc. and Vice President of Operations at CMIT Solutions, showcases her ability to steer organizations towards achieving ambitious goals. This new alignment signifies a strategic move for Helpt as it seeks to enhance its operational effectiveness and market presence.
Expertise in Focus
In her role, Amy will prioritize strengthening the company’s revenue streams while enhancing customer engagement and expanding partnerships. Her leadership is expected to catalyze Helpt’s growth trajectory, further building on the momentum the company has established in recent years. The focus is not just on growth, but on delivering exceptional value to clients through innovative support services.
A Focus on Growth and Innovation
Amy expressed her enthusiasm, stating, "Joining such an innovative team is thrilling. The talent here is exceptional, and I am excited to leverage my experience to foster a high-performing culture that drives growth and enhances our service offerings. Together, we aim to set new standards in our industry and provide unparalleled value to our partners." Her commitment to creating a collaborative work environment is commendable and aligns perfectly with Helpt’s mission to offer timely, friendly, and effective support services.
Strategic Vision for the Future
Helpt has positioned itself as a forward-thinking company, increasingly recognized for its scalable and human-centered support solutions. With Amy’s arrival, the company aims to solidify its standing as a leader in the technical support landscape by leveraging her comprehensive expertise within the MSP channel. As demand for quality support services continues to rise, Helpt foresees an exciting path ahead.
Building Bridges Within the MSP Community
Matthew Pincus, Co-founder of Helpt, highlighted the significance of Amy's appointment: "In our discussions with Amy, we identified her passion and unique skill set which we believe are integral for our transformational journey. Her involvement comes at a time when we aspire to reach new heights, and we are fortunate to welcome her onboard." This forward-looking mindset is essential for navigating the competitive landscape and achieving sustained growth.
As Helpt continues to evolve, the leadership change is poised to facilitate a new era marked by enhanced service delivery, innovative strategies, and a commitment to exceeding customer expectations.
Frequently Asked Questions
What is the role of Amy Luby at Helpt?
Amy Luby has been appointed as Chief Revenue Officer (CRO), focusing on driving revenue growth and enhancing customer engagement.
What experience does Amy Luby bring to Helpt?
Amy brings over two decades of experience in leadership roles within the Managed Service Provider (MSP) industry, having worked at companies like Seceon Inc and CMIT Solutions.
How does Helpt plan to support its growth?
Helpt aims to enhance its service offerings and expand partnerships under Amy's leadership, capitalizing on the company’s current momentum.
What is the mission of Helpt?
Helpt is dedicated to providing 24/7 support services that are human-centered, timely, and effective. The company seeks to set new benchmarks in the technical support industry.
Who are the co-founders of Helpt?
The co-founders of Helpt are David Sohn and Matthew Pincus, who are both enthusiastic about the future direction of the company with Amy on board.
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