Helport AI and Atome Strengthen Partnership for Remarkable Growth

Author: Addison Perry Updated: 10-08-2025 08:32 AM

Helport AI and Atome: A Growing Partnership

Helport AI Limited (NASDAQ: HPAI) has made headlines with its impressive alliance with Atome, a prominent player in Southeast Asia's Buy Now, Pay Later (BNPL) segment. This partnership, which blossomed in mid-2025, has already proven to be fruitful, showcasing the strength of Helport AI's innovative approach to customer communication through artificial intelligence.

Delivering Outstanding Performance

The collaboration initiated with the launch of AI-powered teams that support Atome's various financial products. Within just ten weeks, Helport AI successfully onboarded 78 specially-trained agents who utilized advanced AI technology across multiple service lines. This strategy allowed them to spread their expertise in card and cash repayment offerings effectively. Notably, within a month, one of their teams soared from a fifth-place ranking to the very top in performance metrics, garnering attention and recognition from Atome's leadership.

Acknowledging Success

In July, both Helport AI teams achieved the remarkable milestone of holding the #1 position on Atome's performance scorecards across the region. Their success reflects Helport AI's commitment to transforming customer service operations through sophisticated AI technology, which allows for rapid training and optimization of agents to meet the unique needs of fintech clients.

Building Strong Foundations for Future Growth

Leo Luo, Vice President at Helport AI, emphasized their mission to assist Atome in enhancing their growth trajectory. He stated, "This partnership illustrates how we leverage our AI capabilities to build compliant, high-performing teams that cater specifically to the requirements of our fintech collaborators." As they look forward to expanding their partnership further, the future seems bright for both companies.

Ongoing Expansion Discussions

Helport AI and Atome are actively discussing the expansion of their programs, driven by the growing adoption of BNPL solutions in Southeast Asia. The operational model that blends traditional customer service with AI intelligence is expected to continue delivering valuable outcomes, helping businesses achieve their objectives and maintain customer satisfaction.

About Helport AI and Atome

Helport AI, also known by its ticker NASDAQ: HPAI, is a global technology innovator in intelligent customer communications. Their flagship product, AI Assist, enhances customer service teams' capabilities by providing real-time guidance, helping to drive sales while streamlining costs.

Atome, on the other hand, stands tall as Southeast Asia's leading BNPL platform. Its goal is to broaden financial access and promote sustainable merchant growth, serving millions across key markets.

Frequently Asked Questions

What is Helport AI's primary offering?

Helport AI specializes in intelligent customer communication software that enhances enterprise client engagement.

When did Helport AI start its partnership with Atome?

The partnership commenced in May 2025, focusing on leveraging AI for better customer service.

What are the recent achievements of the partnership?

Both Helport AI teams ranked #1 in Atome's performance scorecards, showcasing significant success.

What are the future plans for Helport AI and Atome?

The two companies are exploring program expansions to meet increasing demand for BNPL services in the region.

How do Helport AI’s products impact customer service?

Helport AI’s products empower customer service teams to operate more effectively, driving better engagement and sales results.

About The Author

Hello, I'm 30-year-old financial writer and expert Addison Perry, and I love to simplify the intricacies of the financial industry. I've committed myself over the years to deciphering the subtleties of investing techniques and economic trends and converting them into doable guidance that anybody can use. My goal with writings and books is to make money interesting and approachable so that readers may take charge of their financial futures.

My enthusiasm to empowerment and education has propelled me through my career in finance. I write because I think that everyone should be able to make educated financial decisions, and I try to provide that. Regardless of experience level with investing, my work is intended to provide insightful analysis and practical advice to enable you to thrive in the always changing financial environment. I appreciate you traveling with me toward success and financial literacy.

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