HEINEKEN's Office Transformation: Fueling Future Growth Strategies

Transforming the Global Head Office for Future Opportunities
HEINEKEN is embarking on an exciting journey of transformation at its global head office as a key element of its EverGreen 2030 strategy. This new initiative seeks not only to adapt but to thrive within the evolving beer market.
Embracing Digital Transformation
Central to this ambitious strategy is HEINEKEN's commitment to accelerate its digital transformation. The company’s Digital Backbone (DBB) program is being scaled up to revolutionize operations across more than 70 markets, effectively integrating over 40 digital platforms. This integration promises to streamline processes, enhance the utilization of data, and foster rapid innovation, positioning HEINEKEN to swiftly adjust to changing consumer behaviors and market dynamics.
Organizational Restructuring for Enhanced Agility
To support the aggressive growth targets set forth in the EverGreen 2030 strategy, HEINEKEN is refining its organizational structure. A significant focus will be on expanding HEINEKEN Business Services (HBS), which involves establishing global capability centers powered by cutting-edge technology. Local branches will benefit from this initiative, concentrating on successful customer engagement and service delivery.
Future-Centric Headquarters in Amsterdam
Starting in 2026, HEINEKEN's Amsterdam headquarters will evolve into a more strategically focused center. This transformation will include transitioning various roles to HBS, alongside redesigning select departments. While this shift may affect approximately 400 positions, it aims to reduce complexity and refine decision-making processes, ultimately empowering teams to have a more substantial impact.
Leadership Insights on Navigating Change
Dolf van den Brink, the CEO, shared his vision during this pivotal change. He emphasized the need for adaptation in response to rapid geopolitical changes and economic fluctuations. He stated, "To stay ahead, we must accelerate our digital transformation and sharpen our focus on winning in the market." This sentiment reinforces HEINEKEN's commitment to fostering growth through innovation while providing essential support to employees during this transition.
Looking Toward a Sustainable Future
The EverGreen 2030 strategy is a significant move towards creating a stronger, more agile organization prepared for the future. With the upcoming presentation scheduled for the capital markets event, HEINEKEN looks forward to sharing more about how these changes will position the company for sustainable growth in the years to come.
Frequently Asked Questions
What is the purpose of the reshaping of HEINEKEN's global head office?
The reshaping aims to create a more agile and efficient organization, ready to respond to opportunities for growth and innovation.
How does the Digital Backbone (DBB) program benefit HEINEKEN?
The DBB program simplifies operations across multiple markets, enhances data utilization, and fosters rapid innovation.
What impact will the organizational changes have on employees?
Approximately 400 roles will transition, focusing on streamlining processes and improving decision-making, ultimately empowering teams.
What is HEINEKEN's CEO's perspective on the changes?
Dolf van den Brink emphasizes the need for adaptation and digital transformation to thrive amid changing market conditions.
When is the EverGreen 2030 strategy being presented?
The full strategy will be presented at HEINEKEN's Capital Markets event following the outlined changes and initiatives.
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