Healthfirst Expands Accessibility in Community Healthcare Services
Healthfirst Opens New Community Office in Flushing
Healthfirst, a leading not-for-profit health insurer dedicated to quality healthcare, has recently inaugurated a new office in the vibrant neighborhood of Flushing, Queens. This strategic expansion underscores Healthfirst's commitment to meeting the diverse needs of the local community.
Enhancing Community Support
Nestled in a 3,500 square foot space at 39-06 Main Street, the newly opened Healthfirst office will significantly enhance access for community members seeking information about health insurance and benefits. Visitors can receive assistance with enrollment, renewal, or recertification of their existing plans. Healthfirst facilitates personalized support available in multiple languages, such as Mandarin, Cantonese, Korean, and Spanish, ensuring that everyone can understand and maximize their health coverage.
Support During Open Enrollment
The timing of this opening is vital as it coincides with the Medicare Annual Enrollment Period, currently ongoing. This period provides individuals with the opportunity to select a plan that best meets their healthcare needs. Additionally, the state-wide enrollment period for qualified health plans through New York State of Health starts soon, allowing customers to explore Healthfirst’s Essential plans.
Leadership Insights
Pat Wang, Healthfirst’s President and CEO, expressed, "Our mission is to enhance access to high-quality healthcare by meeting our members where they are. Today, approximately one in three members has the opportunity to visit a Healthfirst community office to receive personalized assistance." Healthfirst proudly serves over 450,000 members in the Queens region. Notably, a significant portion of in-person enrollments occur in the Chinese language, reflecting the office’s focus on serving the local cultural demographic.
Cultural Integration and Community Engagement
In a move to embrace the community's cultural heritage, the office showcases artwork from local residents engaged in TimeBank by Healthfirst Foundation, a free initiative that promotes the exchange of skills and services among volunteers. This not only highlights local talent but strengthens community bonds.
A Celebration of Partnerships
The opening event saw participation from various city, state, and federal officials, including U.S. Representative Grace Meng and New York State Senator John Liu. The event gathered healthcare providers and partners, reinforcing the importance of collaborative efforts in enhancing healthcare access within the community.
Upcoming Events
Healthfirst’s commitment goes beyond just providing information. The organization is set to host a series of cultural health and wellness events at the new office, promoting overall well-being and awareness. Some noteworthy upcoming events include:
- Acupuncture Discussion: November 24, 2024
- Mental Health Education session: December 8, 2024
- Tai Chi classes: January 17, 2025
- Lunar New Year Celebration: February 2, 2025
- Chinese Culture & Art Exploration: March 2, 2025
About Healthfirst
Founded over 30 years ago, Healthfirst is committed to providing New Yorkers with access to exceptional healthcare. Serving close to 2 million individuals, the organization prides itself on a partnership model that enhances health outcomes. The company offers a comprehensive range of health plans, including Medicaid and Medicare options, to cater to various life stages and needs.
In keeping with its mission to advance health equity, Healthfirst persists in ensuring that all individuals, regardless of their background, can access quality healthcare services. For further information about Healthfirst's services, prospective members can visit their website.
Frequently Asked Questions
What services does the new Healthfirst community office provide?
The office offers information about health insurance, enrollment assistance, and one-to-one support in multiple languages.
When is the Healthfirst community office open?
The office operates Monday through Saturday from 9:00 a.m. to 5:30 p.m. and will be open Sundays through December 29, 2024.
What types of events will Healthfirst host?
Healthfirst plans to host cultural health events focusing on topics such as acupuncture, mental health education, and wellness activities like Tai Chi.
Who can benefit from visiting the Healthfirst community office?
Community members seeking health insurance information, support with enrollments, or assistance understanding their coverage can greatly benefit.
How does Healthfirst promote health equity?
Healthfirst strives to provide top-quality healthcare access to all residents, focusing on underserved communities to ensure everyone receives the care they need.
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