Hawaii Water Services Receives Approval for Rate Adjustments

Hawaii Water Service Secures Rate Increase Approval
Hawaii Water Service, a subsidiary of California Water Service Group (NYSE: CWT), has gained the green light from the Hawaii Public Utilities Commission (HPUC) for a significant enhancement in its operational revenue. This approval entails a $4.7 million increase across its Waikoloa service area, which encompasses five different systems. This adjustment is pivotal for ensuring the maintenance and reliability of the water and wastewater services provided to the local community. The decision comes after extensive evaluating of the required funds to address the impacts of inflation, and rising operating costs while managing investments in infrastructure.
Improvements in Service Infrastructure
In recent years, Hawaii Water has made substantial capital investments aimed at enhancing service reliability and safety. These improvements include a near $17 million investment for updates to drinking water wells and sewer pump stations, alongside the implementation of backup power generators. Such upgrades are crucial for maintaining a steady supply and robust system performance, even during power outages.
Boosting Water Distribution
Moreover, Hawaii Water has dedicated over $8 million toward the enhancement of transmission and distribution pipelines, significantly mitigating leakage issues and bolstering system dependability. An additional nearly $8 million was allocated to advance water and wastewater treatment plants, ensuring they continue to meet rigorous water quality standards while augmenting their capacity to handle increased demands.
Total Investment Since Last Rate Adjustment
Overall, Hawaii Water has directed approximately $33 million into its Waikoloa systems since the last rate adjustment, which took place in 2019. The ongoing commitment to infrastructure improvement reflects the company's dedication to providing quality service to its customers.
Commitment to Customers
Marty Kropelnicki, Group Chairman and CEO, emphasized the importance of their role in delivering safe drinking water and efficient wastewater services to residents in the Waikoloa region. He stated, “Making proactive infrastructure upgrades and maintenance, while operating efficiently, are vital to fulfilling that duty and keeping costs manageable in the long term.” This approach not only supports customer needs but also upholds environmental standards.
New Rates Effective Soon
As part of the recent decision, the HPUC approved a fixed charge targeting non-residential water system customers to fund conservation-related initiatives. The adjustments to rates are set to become effective from October 9, 2025. This strategic move aims to promote water conservation while ensuring financial sustainability for operational improvements.
About California Water Service Group
California Water Service Group serves as the parent entity for several regulated utilities including California Water Service, Hawaii Water Service, New Mexico Water Service, and Washington Water Service, coupled with regulated operations handled by Texas Water Service through a substantial joint venture ownership. Collectively, these facilities cater to over 2.1 million individuals across California, Hawaii, New Mexico, Washington, and Texas, making them a pivotal entity in the water and wastewater sector. The company maintains its stock listing on the New York Stock Exchange with the ticker symbol “CWT.”
Frequently Asked Questions
What led to the increase in rates for Hawaii Water Service?
The rate increase is aimed at accounting for the rising costs of inflation, operational expenses, and necessary infrastructure investments to maintain reliable service.
How much has Hawaii Water Service invested in its systems?
Since the last adjustment in 2019, Hawaii Water has invested approximately $33 million in improving its Waikoloa systems.
What specific improvements have been made recently?
Recent enhancements include upgrades to drinking water and sewage systems, including pipeline improvements and treatment plant enhancements to meet quality standards.
When will the new rates take effect?
The new rates are effective as of October 9, 2025.
How does this rate increase affect residential customers?
The adjustments ensure continued service reliability and quality, which ultimately benefits all customers by supporting necessary infrastructure upgrades.
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