Hansen's Innovative MDM to Transform City Services and Operations
Hansen's Innovative Approach to Smart City Solutions
In a significant development, Hansen Technologies (ASX: HSN), a prominent player in providing software and services to the energy, utilities, communications, and media sectors, has been chosen to enhance the operational framework for the City of New Bern. Their innovative meter data management (MDM) solution is set to modernize the city’s approach to utility management through a streamlined integration of their smart systems.
Enhancing Utility Management with MDM
The City of New Bern is currently utilizing disparate metering systems to manage its electricity and water services. By implementing Hansen's MDM solution, the city aims to unify its operational processes, making it easier to deliver services efficiently to its 42,000 residents. The sophisticated integration with existing billing and customer care systems will bolster the city’s revenue and enhance the overall customer experience.
A Seamless Transition to Smart Technology
Charles Bauschard, Director of Public Utilities for the City of New Bern, highlighted the importance of working with a recognized partner like Hansen. He emphasized, “Hansen has been instrumental in helping us adopt advanced technologies smoothly.” The transition to Hansen’s offerings signifies a major step forward in maximizing the use of smart meters for improved resource management.
Data-Driven Insights for Better Service Delivery
As municipalities face escalating demands, the capability to extract meaningful insights from smart meter data becomes crucial. Hansen's MDM platform empowers the City of New Bern to understand consumption patterns for both electricity and water more comprehensively, allowing for enhanced customer engagement and innovative service offerings.
The initiative promises to foster an environment where the city can efficiently forecast demand and engage meaningfully with its residents, thus paving the way for a sustainable future.
Industry Insights from Hansen Leadership
David Castree, the President of Energy & Utilities at Hansen, expressed excitement about the opportunities this partnership brings. He remarked, “The data generated by smart meters is a goldmine. Our goal is to help cities turn this data into actionable insights that lead to improved services.”
Castree's comments underline the reality that as cities evolve, so too must their technological frameworks, all while facing the challenges brought by rising costs and increasing environmental awareness.
Hansen Technologies: Empowering Change
For organizations across the globe, Hansen Technologies is renowned for its commitment to innovation. Operating in over 80 countries, Hansen equips utility service providers with the necessary tools to develop, deliver, and manage their offerings efficiently. This new collaboration with New Bern adds to Hansen’s unique portfolio of solutions that bridge the gap between traditional utility management and modern expectations.
As Hansen continues to roll out its MDM solutions in North America, the transformative impact on urban utility management promises to be profound, fostering smarter and more responsive city services.
Frequently Asked Questions
What is Hansen Technologies known for?
Hansen Technologies is a leading provider of software and services in the energy and utilities sector, delivering innovative solutions for managing customer data and service delivery.
How will Hansen's MDM solution benefit New Bern?
The MDM solution will streamline the management of electricity and water services, enhance integration with billing systems, and provide valuable data insights for forecasting and customer engagement.
What has been the feedback from city officials about Hansen?
City officials, like Charles Bauschard, have expressed satisfaction with Hansen’s seamless technology integration and their expertise in the field, enhancing city operations.
In what markets does Hansen operate?
Hansen operates in over 80 countries, providing services primarily in the energy, utilities, communications, and media sectors.
Why is smart meter data important for cities?
Smart meter data is crucial as it provides insights into usage patterns, helping cities engage with citizens effectively and manage resources efficiently.
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