H2O America's 2024 Sustainability Report Showcases Achievements

H2O America's Commitment to Sustainability in 2024

H2O America, a leading investor-owned water and wastewater utility, has announced the release of its Corporate Sustainability Report for 2024. This comprehensive report provides insight into the various sustainability efforts and positive impacts the company has made within the communities it serves.

CEO Andrew F. Walters emphasized the company's dedication to sustainability, stating, "In 2024, we deepened our commitment to sustainability while continuing to deliver high-quality water and exceptional service." This commitment is demonstrated through innovative projects and new initiatives that place emphasis on both environmental responsibility and community engagement.

Key Highlights of the 2024 Sustainability Report

Reduction in Greenhouse Gas Emissions

One of the standout achievements for H2O America includes a significant 43% reduction in Scope 1 and 2 greenhouse gas emissions compared to the 2019 baseline. This effort is part of the company’s strategic plan to reach a 50% reduction goal by 2030.

Growth in Renewable Energy Initiatives

H2O America has also made considerable strides in renewable energy. The report indicates a 73% increase in solar energy generation, with eight new solar projects implemented, notably marking the company's expansion into Texas.

Investment in Water Infrastructure

Infrastructure development continues to be a priority, with an impressive investment of $353 million. This funding has facilitated the replacement of 46 miles of outdated pipeline and the installation of over 20,000 smart meters to enhance operational efficiency.

Commitment to Water Quality

The company proudly reported zero violations of drinking water standards across all subsidiaries, after conducting over 73,000 compliance samples. This commitment reflects H2O America's focus on delivering safe and reliable water to its customers.

Community Contributions

In 2024, H2O America contributed $400,000 in charitable donations while also launching the Force for Good Foundation, aimed at supporting local nonprofits. This foundation represents a commitment to give back and make lasting changes in the communities served.

Customer Satisfaction and Governance

H2O America has achieved an impressive customer satisfaction rate of 85.2%. The company also expanded flexible payment plans and rate assistance programs, ensuring that all customers have access to its services. Additionally, the governance structure includes a majority-female board, with eight of ten members being independent.

Looking Ahead

The full 2024 Corporate Sustainability Report is available for interested stakeholders. The report showcases not only the achievements over the past year but also outlines the company’s future plans to foster sustainability and enhance community welfare. The organization remains committed to navigating the challenges of climate change and aligning with regulatory standards while ensuring water remains a core focus.

Frequently Asked Questions

What does the 2024 Corporate Sustainability Report highlight?

The report emphasizes achievements in sustainability efforts, including greenhouse gas emissions reduction, renewable energy growth, and infrastructure investments.

How has H2O America improved its renewable energy sources?

The company increased solar energy generation by 73%, launching several new solar projects, including the first one in Texas.

What measures does H2O America take to ensure water quality?

H2O America reported zero violations of drinking water standards, with extensive compliance testing conducted.

How does H2O America give back to its communities?

The company donated $400,000 to various charities and established the Force for Good Foundation to support local nonprofits.

What is H2O America's customer satisfaction rating?

The company achieved an 85.2% customer satisfaction rate, reflecting its commitment to service and community support.

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