Granite Telecommunications Celebrates Recognition in Innovation Awards
Granite Telecommunications Secures Three Esteemed Awards
Granite Telecommunications is proud to announce recognition for its innovative solutions at two significant awards ceremonies. The company's offerings, Granite360 and Granite EPIK Edge, have each been acknowledged for their contribution to the fields of communications and technology.
Acknowledgement at Major Awards
Recently, Granite Telecommunications was celebrated at the INTERNET TELEPHONY and CUSTOMER Product of the Year Awards. These prestigious accolades, presented by TMC, underscore the excellence and innovation within the technology sector. This recognition marks an important milestone for Granite as it continues to set benchmarks in the industry.
Granite360's Dual Honors
Granite360 was honored with not one, but two awards, receiving both the INTERNET TELEPHONY Product of the Year Award and the CUSTOMER Product of the Year Award. These accolades highlight Granite360's groundbreaking advancements in VoIP and IP communications, showcasing its dedication to enhancing customer experiences through sophisticated technology.
Granite EPIK Edge's Notable Achievement
In addition to Granite360's success, the Granite EPIK Edge solution was recognized with the INTERNET TELEPHONY Product of the Year Award. This innovative service has emerged as a reliable alternative to traditional POTS, significantly reducing costs and improving reliability for users.
Innovation at the Core
Granite360 exemplifies the company’s commitment to delivering customer-centric solutions. This all-in-one service portal seamlessly integrates a variety of functionalities including pricing structures, carrier order management, tracking systems, and access to over 50,000 field technicians. This comprehensive platform enhances the customer journey at every step, ensuring requests are managed smoothly from initiation to resolution.
The Impact of EPIK Edge
Granite EPIK Edge stands out as a patented POTS replacement solution designed to offer remarkable reliability and cost-effectiveness. This cutting-edge technology is recognized as a Managed Facilities-based Voice Network (MFVN) device, guaranteeing compatibility with critical safety systems and existing analog infrastructures.
Management's Perspective
Rob Hale, President and CEO of Granite, expressed pride in the company’s recognition, crediting it to a profound understanding of customer needs and a commitment to providing effective solutions. He emphasized that this acknowledgment not only validates Granite's hard work but also reinforces their mission to innovate and adapt in a fast-evolving industry.
Granite's Commitment to Innovation
The receiving of these awards from TMC reflects Granite's ongoing dedication to enhancing its products and services. With a robust portfolio of patents, the company is consistently working to refine its offerings, ensuring it meets the dynamic demands of businesses today.
About Granite Telecommunications
Granite Telecommunications provides advanced communication and technology solutions for businesses and government agencies. With a thriving presence in the telecommunications landscape, Granite supports a large number of Fortune 100 companies, managing millions of lines across numerous locations. The company's mission is to streamline the sourcing and management of voice, data, and cellular services, facilitating a simpler experience for its customers. Founded in 2002, Granite operates with a strong workforce to offer a comprehensive range of services, including UCaaS, mobile voice, and managed services for network management.
Frequently Asked Questions
What awards did Granite Telecommunications receive?
Granite Telecommunications won three distinguished awards, including the INTERNET TELEPHONY Product of the Year and CUSTOMER Product of the Year awards for Granite360, and an INTERNET TELEPHONY award for Granite EPIK Edge.
What is Granite360?
Granite360 is an all-in-one service portal that integrates multiple functionalities to enhance customer communication and service management.
How does Granite EPIK Edge work?
Granite EPIK Edge serves as a cost-effective replacement for traditional POTS, providing reliable connectivity while ensuring compatibility with existing analog devices and safety systems.
Who is the CEO of Granite Telecommunications?
Rob Hale is the President and CEO of Granite Telecommunications, advocating for customer-focused solutions and innovation within the company.
When was Granite Telecommunications founded?
Granite Telecommunications was established in 2002 and has grown to become a key player in the telecommunications industry.
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