Global Excel's Strategic Acquisition of First Assistance
Global Excel Management Inc. (Global Excel) proudly announces the strategic acquisition of First Assistance New Zealand Limited and its subsidiary First Assistance Australia Pty Ltd. This impressive move highlights Global Excel's dedication to enhancing its travel assistance and claims services in the Asia-Pacific region.
Enhancing Assistance Services
The acquisition aligns perfectly with Global Excel's growth strategy, further establishing its position in the digital assistance sector. President Phil Hibbert emphasizes the importance of First Assistance's highly skilled team in driving international expansion. He states, "We aim to enhance our capabilities and offer our clients a comprehensive suite of assistance services while creating new market opportunities through innovative, integrated solutions."
A Commitment to Customer-Centric Solutions
By merging their strengths, both organizations aspire to revolutionize the assistance services landscape, particularly during difficult times for customers. The collaboration underlines Global Excel's mission to deliver exemplary customer-centric solutions that truly resonate with clients in need.
Service Excellence and Market Growth
Global Excel's reputation as a leader in cost containment, claims adjudication, and health risk management is strengthened through this merger. David Burns, CEO of First Assistance, shares his insights, stating, "Bridging our talent pools together will create a one-stop-shop approach in assistance, enabling faster, more responsive support around the clock." This synergistic relationship is expected to yield remarkable benefits for clients.
Ensuring Business Continuity
First Assistance's management team will maintain their roles throughout this integration, guaranteeing ongoing support and stable relationships with clients. This continuity is essential for both organizations as they align their services and grow together in the industry.
About Global Excel Management Inc.
Global Excel acts as a full-service provider of global healthcare risk management solutions. With a presence in multiple regions, including Canada, the USA, Mexico, Europe, Africa, and Asia, Global Excel supports over 1,800 clients across more than 90 countries. The company expertly manages around 420,000 inpatient, outpatient, and non-medical cases every year, alongside processing more than $2 billion in healthcare claims annually. Their comprehensive suite of services encompasses risk mitigation, cost containment, claims management, and medical assistance.
Frequently Asked Questions
What companies did Global Excel acquire?
Global Excel acquired First Assistance New Zealand Limited and its subsidiary First Assistance Australia Pty Ltd.
What impact will the acquisition have?
The acquisition is expected to strengthen Global Excel's travel assistance and claims markets in the Asia-Pacific region.
Who will lead First Assistance after the acquisition?
The existing management team of First Assistance will remain in their roles to ensure stability during the integration process.
What services does Global Excel provide?
Global Excel offers a range of services, including healthcare risk management, cost containment, claims management, and medical assistance.
How many clients does Global Excel serve?
Global Excel serves over 1,800 clients across more than 90 countries worldwide.
