Get Well Achieves FedRAMP Authorization to Enhance Care
Get Well Achieves FedRAMP Authorization to Enhance Care
Get Well's innovative digital patient engagement platform is now accessible through AWS GovCloud, allowing federal organizations to enhance patient outreach across the entire care continuum. This significant step empowers agencies to personalize interactions with patients throughout their healthcare journeys.
Expanding Access through FedRAMP
Recently, Get Well announced that its cross-continuum digital patient engagement platform secured Federal Risk and Authorization Management Program (FedRAMP) Authority to Operate (ATO) at the Moderate security impact level. This achievement allows government agencies to utilize their services efficiently, streamlining the contracting process and ultimately reducing onboarding costs and accelerating implementation timelines.
Impact on Healthcare Agencies
Get Well's founder and CEO, Michael O'Neil, highlighted the escalating efforts of entities like the Defense Health Agency and Veterans Health Administration to implement digital transformation initiatives. These initiatives focus on delivering holistic and personalized care to beneficiaries. Notably, Get Well's platform has led to remarkable improvements, including a 45% rise in patient experience scores and significant reductions in hospital-acquired infection rates and average patient stays in VA hospitals across the country.
Advanced Patient Engagement Solutions
By achieving FedRAMP certification, Get Well enhances its ability to serve over 70 Veteran Affairs Medical Centers, allowing more facilities and federal agencies to access integrated services with seamless onboarding. Utilizing Get Well Anywhere - Federal, hosted in the secure AWS GovCloud environment, these agencies can effectively engage with patients while exchanging sensitive information safely.
Empowering Veterans and Their Families
The platform provides a comprehensive digital health experience for veterans, active-duty military personnel, and their families, ensuring access to personalized care tailored to individual healthcare needs. This solution is designed to engage patients across various settings and phases of care, both within the hospital and in outpatient scenarios. Integrated with Oracle and VistA/CPRS, Get Well's platform promotes continuity of care while boosting engagement.
Revolutionizing Inpatient Care
Within hospitals, the Get Well Anywhere - Federal platform allows patients and their families to use personal mobile devices to access services that were typically limited to bedside televisions. This includes educational resources, meal ordering, service requests, and entertainment options. Healthcare teams benefit from the integration of Get Well Anywhere – Federal with web-connected devices, streamlining patient educational and documentation workflows.
Enhancing Patient Monitoring Outside of the Hospital
The platform also features GetWell Loop, a digital care plan tool designed to keep patients engaged beyond hospital settings. This module supports automated patient education and monitoring through virtual check-ins, optimizing the patient experience leading into procedures and post-discharge recovery.
About Get Well
Now a part of SAIGroup, Get Well is at the forefront of redefining digital patient engagement by empowering individuals to take control of their healthcare experience, both inside and outside hospital environments. The organization combines cutting-edge AI with heartfelt care methodologies, striving to improve patient loyalty and outcomes while reducing care costs. Annually, Get Well serves over ten million patients across more than 1,000 healthcare facilities, applying comprehensive data analytics to enhance both patient and clinician experiences.
Learn more about Get Well through their official channels.
Frequently Asked Questions
What is FedRAMP authorization?
FedRAMP authorization is a government-wide program that ensures standardized security assessments for cloud products, allowing federal agencies to use secure cloud services.
How does Get Well's platform improve patient care?
Get Well's platform personalizes healthcare experiences, improving patient engagement scores and reducing hospital stays, thereby providing tailored solutions for patients and healthcare providers.
What are the benefits of using Get Well Anywhere - Federal?
The platform enables federal agencies to leverage advanced patient engagement solutions securely, enhancing communication and personalized care for veterans and military personnel.
Can the platform be accessed by individual patients?
Yes, patients can access many services through their personal mobile devices, allowing them a greater degree of control over their healthcare experience.
What is the scope of Get Well's services?
Get Well offers extensive digital patient engagement solutions across various healthcare settings, aiming to improve outcomes by ensuring continuous patient interaction throughout their healthcare journeys.
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