Georgia Power's Swift Action Amid Hurricane Helene's Fury

Georgia Power Mobilizes Resources for Hurricane Restoration

Georgia Power is currently engaged in extensive restoration efforts following Hurricane Helene, which has been recognized as one of the most severe storms in the company’s history. More than 15,000 personnel are actively working to restore power to the communities affected by this storm, demonstrating the company's commitment to its customers.

Impressive Restoration Efforts Underway

As of the latest reports, Georgia Power has successfully restored power to over 840,000 customers who faced outages due to Hurricane Helene. The swift response has been facilitated by the deployment of advanced "smart grid" technologies and a proactive approach involving pre-positioned teams that were ready to tackle emergencies as soon as it was safe to do so. This preparation is crucial in ensuring the quickest restoration possible.

Challenges Faced in Recovery

Despite the progress, approximately 370,000 customers remain without power at this time. Hurricane Helene impacted several regions, requiring a coordinated response from all Georgia Power crews, alongside contributions from numerous lineworkers from outside the state. The storm left extensive damage that requires significant repair efforts, with many areas needing entire sections of the grid to be rebuilt rather than just repaired.

Damage Statistics Reveal the Extent of Helene's Impact

The damage caused by Hurricane Helene has been considerable, highlighting the challenges faced by restoration teams. Initial estimates include:

• 7,000+ power poles needing repair or replacement.
• 15,000+ spans of wire, which collectively amount to over 700 miles.
• 1,200+ transformers that require servicing.
• 3,000+ trees that are obstructing power lines and need to be managed.

Ongoing Support from Leadership

CEO Kim Greene has been actively present in the field alongside the crews, ensuring that they have the necessary resources to expedite restoration efforts. Greene has also shared her observations through various platforms to keep the community informed about the ongoing challenges and recovery progress.

Regular Updates on Restoration Status

Georgia Power understands the importance of providing accurate information to customers as they strategize their recovery in the wake of Hurricane Helene. Restoration timelines are updated regularly and are accessible through their outage map, which allows for better community planning and awareness.

Preparation Is Key

In anticipation of the storm, Georgia Power took extensive measures to prepare for potential damage. This included mobilizing additional resources and pre-positioning essential equipment and personnel in areas that were likely to experience severe weather impacts. This thorough preparation enables the company to respond more effectively when storms strike.

Collaboration with Other Utilities

Georgia Power has also leveraged support from a nationwide mutual assistance network, incorporating resources from over 35 utility companies from various states. This collaborative approach enhances restoration efforts, contributing to a more efficient process in addressing the aftermath of Hurricane Helene.

Safety Reminders for the Community

Along with recovery efforts, Georgia Power emphasizes the importance of safety. Customers are urged to take precautions after the storm, including:

• Be mindful of crews working diligently to restore power.
• Stay clear of downed power lines and treat all wires as live.
• Avoid flooded areas where wires could pose an electric shock hazard.
• Refrain from attempting personal repairs when power service is disrupted - professional electricians should be consulted if damage is severe.

Stay Informed and Connected

To keep customers updated, Georgia Power provides several resources:

• Outage Alerts: Customers can subscribe to receive notifications via text for updates on their service status.
• Outage & Storm Center: A dedicated platform for outage reporting, tracking, and safety tips.
• Mobile App: Download the Georgia Power app for real-time information and alerts on the go.
• Follow on Social Media: Georgia Power maintains active communication through different social platforms to engage with the community and share important information.

About Georgia Power

Georgia Power is the largest electric subsidiary of Southern Company (NYSE: SO). The company serves about 2.7 million customers and is dedicated to providing safe, reliable, and sustainable energy. With a diverse energy portfolio that includes renewables and traditional power sources, Georgia Power is recognized as a leader in customer satisfaction while remaining committed to environmental stewardship.

Frequently Asked Questions

What preparations did Georgia Power make before Hurricane Helene?

Georgia Power mobilized additional personnel, equipment, and supplies in anticipation of potential damage from Hurricane Helene.

How many customers are still without power?

As of the latest reports, approximately 370,000 customers are still experiencing power outages due to Hurricane Helene.

How is Georgia Power communicating updates to customers?

Georgia Power posts regular updates on restoration status through their outage map and communicates via social media platforms.

What safety tips should customers follow after the storm?

Customers should avoid downed power lines, stay clear of flooded areas where wires may be present, and not attempt personal repairs if their electrical services are disrupted.

What resources are available for customers to stay informed?

Customers can subscribe to Outage Alerts, visit the Outage & Storm Center, use the mobile app, and follow Georgia Power on social media for updates.

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