Forerunner Technologies Expands Communication Solutions Portfolio

Forerunner Technologies Completes Major Acquisition in UC Business

Forerunner Technologies, a prominent name in communication solutions, is excited to announce the successful acquisition of NEC Corporation's on-premise Unified Communications (UC) business and related assets. This strategic step is set to enhance its operational capabilities and provide customers with the assurance they need regarding their UC investments.

Enhancing Operational Capacity Across the Americas

With this acquisition, Forerunner strengthens its operations across the Americas, covering regions such as the U.S., Canada, and Latin America. The company’s commitment is evident as NEC Japan assures continued software support and licensing opportunities up until 2030, along with the rollout of new SV9000 hardware slated for release. This initiative also paves the way for enhancing partnerships and offers to the reseller network.

Long-Term Investment in Communication Solutions

NEC's on-premise UC platforms have been a backbone for numerous businesses in North America, demonstrating their reliability in enterprise-grade communication technology. Forerunner acknowledges the significance of these solutions, making strategic investments to ensure sustained support and growth in this sector for all NEC customers and partners.

Transitioning Seamlessly and Supporting Clients

As a significant part of the acquisition, Forerunner brings in the support operations from NEC, ensuring that all existing product lines remain operational along with a welcomed transition of NEC's technical personnel. This inclusion will facilitate a smooth process, maintaining the innovative spirit that has been foundational to NEC's offerings.

Leadership Perspectives on the Acquisition

Paul Diesu, the CEO of Forerunner Technologies, expressed excitement about the acquisition, stating, "This move is not just about retaining continuity; it represents our commitment to providing our customers and partners with a robust and sustainable future. Our history as a trusted partner for NEC aligns perfectly with our goals moving forward."

The Future of UNIVERGE 3C

With this acquisition, Forerunner ensures the continuity of the UNIVERGE 3C platform—removing any end-of-life concerns and assuring that it will remain a viable option on global platforms. Moreover, plans are in place to develop a specialized SMB Linx version of 3C, thus broadening the solutions available to the partner ecosystem.

Expanding Hybrid and Cloud Solutions

Forerunner's dedication to NEC's technology extends beyond mere support. They are actively investing in new development opportunities that offer clients more flexible pathways, particularly as many consider various formats of hybrid or cloud integration.

Collaboration with Intermedia for Comprehensive Services

In tandem with enhancing its on-premise offerings, Forerunner continues its collaborative relationship with Intermedia, which provides a rich array of cloud-based services. Initially, NEC rebranded Intermedia's solutions, marking a strategic alliance that supports businesses in real-time communication needs.
As of October 2024, Intermedia has taken on responsibilities for cloud communication in specific regions, thereby ensuring ongoing service for customers.

Modernization at Business's Own Pace

The partnership with Intermedia allows businesses to take their modernization journey at a comfortable pace while benefiting from a combined legacy of service and innovation. Michael Gold, CEO of Intermedia, highlighted the nature of this partnership by stating, "We provide an integrated strategy that allows businesses a diverse range of options—from existing systems to hybrid solutions, and even full transitions to the cloud."

Looking Ahead: Unwavering Support and Communication

As Forerunner Technologies embarks on this new path, a top priority remains the seamless transition for customers previously aligned with NEC. The ongoing support and technical services will persist uninterrupted, ensuring that customers experience no disruption in their services. Updates will be released regularly to maintain open lines of communication.

This acquisition marks a significant milestone for Forerunner Technologies, underscoring its commitment to ensuring the longevity of NEC's on-premise UC solutions while also providing dynamic and flexible cloud-ready alternatives for clients throughout the Americas.

Frequently Asked Questions

What is the significance of Forerunner Technologies' acquisition?

The acquisition enhances Forerunner's capabilities to support NEC's UC solutions, ensuring long-term service and growth for their business partners.

How will this impact existing NEC customers?

Existing NEC customers can expect uninterrupted service and support as Forerunner commits to maintaining all ongoing operational aspects.

What advancements can customers expect from the UNIVERGE 3C platform?

Forerunner will continue to support and enhance the UNIVERGE 3C platform, addressing concerns related to product life cycles and expanding functionalities.

Can businesses opt for cloud options after this acquisition?

Yes, with the cooperation of Intermedia, businesses can choose among various options for cloud and hybrid solutions.

How will Forerunner communicate updates about this transition?

Forerunner Technologies will keep customers informed about any changes and enhancements through regular updates, ensuring accountability and transparency.

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