Fluent Commerce Recognized as a Leader in Order Management

Fluent Commerce Achieves Leadership Recognition in Order Management
Fluent Commerce has recently received recognition as a 'Leader' in the esteemed Order Management Systems evaluation by a leading analyst firm. This significant update marks a pivotal achievement for the company, as it showcases its capabilities in providing innovative solutions in the order management landscape.
Fluent Order Management: Revolutionizing the Industry
At the heart of Fluent Commerce's offerings is the 'Fluent Order Management' system, a powerful tool that enables top global brands to manage their inventory data with remarkable efficiency. Well-known brands like JD Sports, L’Oréal, ALDO Group, LVMH, and Prada leverage this system to streamline omnichannel order fulfillment across different locations, enhancing their operational capabilities.
The Evolution of Order Management Systems
The category of Order Management Systems (OMS) has witnessed rapid evolution over recent years. With the digital transformation in retail, choosing the right OMS has become essential for businesses looking to enhance operational efficiency and improve customer experience. The changes since the last evaluation in 2023 underscore the growing importance of advanced OMS solutions.
Forrester's Recognition: A Testament to Excellence
Forrester's comprehensive evaluation involved examining eight leading OMS vendors against thirty-five criteria within two major categories. Fluent Commerce excelled notably in aspects such as workflows, order orchestration rules, and the critical area of B2B order management. The acknowledgment highlights the system's superior capabilities in managing complex order processes.
Highlighting Exceptional Performance
Fluent Commerce earned the highest scores in fifteen different evaluation criteria. These criteria cover essential areas such as enterprise inventory management, workflows, usability, and innovation. The recognition is a testament to Fluent Commerce's commitment to providing unparalleled solutions in order management.
Quick Implementation and Proven Results
One of the standout features of Fluent Order Management is its swift implementation timeline, often taking less than 12 weeks. Customers have reported impressive results shortly after deployment, including a fantastic 93% reduction in canceled orders and a 52% drop in shipping costs. Such outcomes demonstrate the system's capacity to drive significant operational improvements and financial benefits.
Commitment to Innovation
Jamie Cairns, Chief Strategy Officer at Fluent Commerce, expressed enthusiasm over the recognition, stating, "We are thrilled that Fluent Commerce has been named a Leader in Forrester’s Wave report for Order Management Systems. Our dedication to innovation ensures that Fluent Order Management remains unmatched in functionality and flexibility." This commitment is geared toward empowering customers to adapt swiftly to market demands and their own evolving business goals.
About Fluent Commerce
Fluent Commerce operates as a global software leader specializing in inventory availability management and distributed order management. Their cloud-native solutions are designed to cater to both B2C and B2B entities, transforming fulfillment complexities into competitive advantages. Through accurate, real-time inventory insights, the company helps businesses avoid overselling or underselling while optimizing order delivery.
Trusted by Industry Leaders
The reach of Fluent Commerce extends to many prestigious organizations, including leading brands like JD Sports and L’Oréal. These partnerships emphasize the reliability and robustness of Fluent's solutions in a dynamic retail environment. For more on how Fluent Commerce is shaping the future of order management, visit their website.
Frequently Asked Questions
What recognition has Fluent Commerce received recently?
Fluent Commerce was named a 'Leader' in the Forrester Wave™ evaluation for Order Management Systems.
Which brands utilize Fluent Order Management?
Brands such as JD Sports, L’Oréal, ALDO Group, LVMH, and Prada use Fluent Order Management to enhance inventory management.
How quickly can Fluent Order Management be implemented?
Fluent Order Management typically has implementation timelines of under 12 weeks.
What are some benefits of using Fluent Order Management?
Users have reported reductions in canceled orders, shipping costs, and split shipments after implementing the system.
What is the core focus of Fluent Commerce?
Fluent Commerce focuses on managing inventory data and optimizing order processes for both B2C and B2B organizations.
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