FirstEnergy Prepares for Inclement Weather with Readiness Plans

FirstEnergy Prepares for Impending Storm Conditions

Company personnel ready to respond to outages caused by high winds and heavy rains

As a significant nor'easter approaches, FirstEnergy Corp. (NYSE: FE) electric companies are mobilizing to prepare for potential outages. With weather forecasts predicting high winds and heavy rain across various states, the company’s crews are on high alert to tackle any disruptions that may arise.

Weather Impacts: Winds and Rain Forecast

FirstEnergy's meteorological team is closely monitoring the incoming storm system. Southeastern areas are predicted to experience gusts exceeding 65 mph along the coast, with widespread heavy rainfall and potential flooding. Additional areas in the Mid-Atlantic are also likely to face winds reaching approximately 45 mph, heightening the risk of outages, particularly for customers of Jersey Central Power and Light (JCP&L) and Met-Ed.

Enhanced Preparations for Effective Response

In anticipation of the storm, FirstEnergy has significantly increased its staffing levels, mobilizing approximately 1,500 additional workers to central regions predicted to be hit hardest. The company is taking proactive steps by coordinating with local officials and agencies to ensure a swift response once the storm subsides.

Restoration Efforts Post-Storm

Major storms often lead to substantial infrastructure damage, making power restoration a comprehensive and time-consuming process. The exact duration for restoring power depends largely on the damage extent in each area.

FirstEnergy’s teams prioritize safety and efficiency, starting with the removal of hazards such as downed power lines and obstructed roads. They then assess the specific damages before proceeding with repairs, always focusing on the most critical locations first, including medical facilities. In some instances, if a residence or street has unique challenges, such as fallen trees, specialized attention will be required, extending repair times.

Prioritizing Safety During Severe Weather

Amidst challenging weather conditions, FirstEnergy remains steadfast in its commitment to safety for both its crews and the general public. When winds exceed 40 mph, crews will conduct repairs from the ground whenever feasible, as saturated soils and flooding introduce additional hazards.

Customers are encouraged to prioritize their safety with these suggestions:

• Maintain a safe distance: Always stay at least 30 feet away from downed power lines and report any hazards to emergency services.
• Avoid floodwater: Flooding poses severe risks and can hide various dangers beneath the surface.
• Opt for safe lighting: Use battery-operated lanterns instead of candles to minimize fire hazards.
• Carbon monoxide precautions: Never use stoves or grills indoors for heating purposes as they can produce toxic fumes.
• Generator safety: Always run generators outdoors to prevent carbon monoxide buildup inside.
• Charge devices: Keep your devices charged and have an in-car charger ready for emergencies.
• Prepare for the worst: Assemble essential supplies, including flashlights, batteries, water, and non-perishable food.
• Water supply preparation: If you have a well system, store bottled water or fill bathtubs as a contingency.

Reporting Outages

In the event of a power outage during the storm, customers can report their outages by:

• Calling 1-888-LIGHTSS (1-888-544-4877)
• Texting OUT to LIGHTS (544487)
• Utilizing the outage reporting feature on the FirstEnergy website.

Receive Timely Updates on Outages

• Text REG to 544487 to enroll in outage text alerts. After enrollment, send STAT to 544487 for updates tailored to your home.
• Log into your FirstEnergy online account for further details on your service.
• Consult the outage map for real-time information regarding ongoing outages.

FirstEnergy remains committed to its core values of safety, reliability, and integrity. As one of the largest investor-owned electric systems in the country, FirstEnergy serves customers across various states, maintaining operational excellence through its expansive transmission network. To learn more about FirstEnergy, visit their official website.

Frequently Asked Questions

What steps is FirstEnergy taking to prepare for the storm?

FirstEnergy is enhancing staffing levels and mobilizing approximately 1,500 additional personnel to assist in storm preparation and response efforts.

How can customers report an outage?

Customers can report outages by calling 1-888-LIGHTSS, texting OUT to LIGHTS, or using the outage reporting feature on FirstEnergy's website.

What safety precautions should be taken during storms?

Stay clear of downed power lines, avoid floodwaters, and utilize battery-operated lights instead of candles to enhance safety.

How long can power restoration take after a storm?

The restoration time can vary based on the extent of damage caused by the storm, and it may take days for all services to be fully restored.

Where can I find updates on power outages?

Customers can sign up for outage text alerts, log into their FirstEnergy account, or check the outage map for the latest updates.

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