Federated Wireless Surpasses Market Expectations with Unmatched Service
Federated Wireless Achieves Remarkable Market Share Growth
Federated Wireless has reached a notable milestone, surpassing its projected 75% market share in shared spectrum solutions earlier than expected. This significant achievement is a testament to the company’s unwavering dedication to the CBRS ecosystem, combined with substantial investments in technology and customer service.
Commitment to Excellence
Becky Bobzien-Simms, the Chief Revenue Officer, highlighted that exceeding the market share goal demonstrates not only the value of the technology but also the strength of customer partnerships. Federated Wireless emphasizes its commitment to the shared spectrum industry by providing comprehensive support from pre-planning to post-installation. This dedication is reflected in their management of over 75% of the CBRS ecosystem.
Performance Metrics that Matter
Federated Wireless stands out due to its exceptional performance metrics. With over 30 months maintaining more than 99.999% uptime, customers can rely on their platform's consistent availability. The company's rapid response strategy is impressive, boasting 15-minute service level agreement (SLA) response times and achieving nearly 100% resolution rates.
Seamless Transitions
The company’s automated SAS migrations across major OEM platforms ensure a smooth transition without downtime, accompanied by thorough post-install monitoring. These advances have led to continued investment in research and development, resulting in new tools designed to optimize network management for operators of all sizes.
Customer-Centric Approach
Federated Wireless takes pride in its proactive service model, blending automation with personal expertise. Clients often mention their reliability and responsiveness, essential elements in supporting successful CBRS deployments.
Testimonials from Satisfied Clients
Nextlink Internet’s Chief Technology Officer, Cameron Kilton, praised Federated Wireless for their steadfast support amid operational challenges during a recent migration. He emphasized their organized approach and consistent communication as crucial to maintaining project momentum.
Furthermore, representatives from Wildstar Networks expressed their satisfaction with the seamless experience provided during their SAS migration, noting the impeccable coordination by Federated Wireless. Troy Page, Operations Manager at DMCI Broadband LLC, echoed similar sentiments, appreciating the precision in handling their vendor transition.
Looking to the Future of Shared Spectrum
Federated Wireless is not resting on its laurels. The company is actively exploring next-generation spectrum opportunities, including developments in the 6 GHz band, while maintaining its focus on customer experience. Their investment in innovative AI-driven tools, such as the Adaptive Network Planner, is designed to enhance planning and support for clients.
Join Us at Industry Events
For those interested in learning more, Federated Wireless will be present at WISPAPALOOZA, located at booth 549. Attendees are encouraged to meet the team, discover the latest tools, and gain insight into how Federated continues to redefine standards in spectrum sharing.
About Federated Wireless
Federated Wireless has established itself as a leader in shared spectrum technology, serving a broad range of clients including mobile operators, enterprises, educational institutions, and municipalities. The company manages an extensive network of CBRS devices and boasts the industry's most advanced SAS platform, setting benchmarks for future spectrum sharing.
For further details, reach out to Federated Wireless via their website: www.federatedwireless.ai
For media inquiries, please contact:
Joe Volat
marketing@federatedwireless.com
Frequently Asked Questions
What is Federated Wireless known for?
Federated Wireless is recognized for its leadership in shared spectrum technology and its commitment to customer service.
How did Federated Wireless exceed its market share goal?
The company achieved this milestone through significant investments in technology, performance, and customer support.
What are the key performance metrics of Federated Wireless?
They maintain an uptime of over 99.999% and offer rapid response times with near-complete resolution rates.
What upcoming developments is Federated Wireless exploring?
Federated Wireless is focusing on advancements in the 6 GHz band and developing AI-driven tools for better customer service.
Where can I find more information about Federated Wireless?
Visit their official website at www.federatedwireless.ai for detailed insights and updates.
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