Exploring the Future of Customer Experience at VOX 2025

Author: Hannah Lewis Updated: 09-03-2025 08:28 AM

Join the Conversation at VOX 2025

PolyAI, a trailblazer in the field of enterprise conversational AI, is set to host its flagship annual conference, VOX 2025. This engaging event promises to gather executives, technologists, and innovators from various sectors to discuss the transformative power of agentic AI in enhancing customer experiences.

Event Theme and Expectations

This year, the conference theme is 'Fluent,' which emphasizes the importance of understanding and speaking the language of customers through effective AI-driven conversations. Attendees of VOX 2025 can anticipate a rich array of sessions including:

Dynamic keynote presentations and panel discussions featuring global brands sharing real-world insights and experiences on deploying agentic AI.
A sneak preview of PolyAI's latest innovations, highlighting multimodal capabilities and the open platform of the award-winning Agent Studio.
Interactive breakout sessions designed for networking and exchanging best practices among industry peers.

Exciting Lineup of Speakers

The VOX 2025 event will feature a stellar collection of speakers from renowned organizations. Among the confirmed speakers are:

Nadir Kiem, Vice President of Customer Care & Revenue Optimization at Seminole Hard Rock Hotel & Casinos.
Brian Jeppesen, Director of Contact Centers at Fertitta Entertainment.
Nikola Mrkši?, co-founder and CEO of PolyAI.

Nikola Mrkši? noted, "Differentiated customer experiences begin with fluency: the ability to truly speak the language of your customers. At VOX 2025, we’ll share how the world’s top enterprises are achieving that fluency with agentic AI today, from crafting natural-feeling conversations to fostering lifetime customer loyalty."

Free and Fully Virtual Event

VOX 2025 is accessible to everyone, offering a completely virtual format. It's an excellent opportunity for anyone interested in the future of customer experience to learn and engage without any cost involved.

To register for VOX: Click here to reserve your spot.
If you're interested in speaking opportunities, you can submit your application here.
For potential sponsorships, please request a prospectus.

About PolyAI

PolyAI creates some of the most lifelike AI agents designed to engage customers effectively. Their technology is capable of managing complex conversations, delivering tangible results, and adapting to various industries. With their unique Agent Studio platform, built on insights from billions of customer interactions, they help vital organizations, including FedEx, Marriott, and Allstate, facilitate millions of conversations yearly. Clients have reported impressive outcomes such as a 391% ROI and a remarkable 83% speed increase in call routing. To date, PolyAI has successfully raised $120 million from prominent investors, including NVIDIA and Khosla Ventures.

Frequently Asked Questions

What is VOX 2025?

VOX 2025 is an annual conference hosted by PolyAI, focusing on the impact of agentic AI on customer experiences.

When will VOX 2025 take place?

VOX 2025 is scheduled for October 23 and will take place virtually.

Who are some of the speakers at the event?

Confirmed speakers include Nadir Kiem from Seminole Hard Rock Hotel & Casinos, Brian Jeppesen from Fertitta Entertainment, and Nikola Mrkši? from PolyAI.

Is there a cost to attend VOX 2025?

No, VOX 2025 is completely free to attend for everyone.

How can I get involved with VOX 2025?

You can register to attend, apply to speak, or request sponsorship opportunities through PolyAI's event page.

About The Author

Hi there, I'm Hannah Lewis, a writer and financial specialist of 36 years old committed to making money understandable and approachable to everyone. Years of working in the field have given me a thorough grasp of market trends, investment techniques, and economic fundamentals. My objective is to enable people, by means of understandable, useful guidance, to take charge of their financial destiny.

I have written many articles for financial blogs over my career that simplify difficult financial ideas into understandable insights. Being financially literate is a critical ability, and I am passionate about enabling people to confidently manage their financial lives. Regardless of your level of experience, my work will help you at every stage of the investment process. I appreciate being allowed to share in your success and financial expansion.

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