Expanding Horizons: The Pathway to Franchise Success Explored

Unveiling the Franchise Growth Playbook
Luke Finn and Bron Launsby take center stage to explore the systems, culture, and partnerships that have propelled one of the most rapidly growing names in family entertainment.
Insights from the ROLLER and Slick City Webinar
The recent webinar titled Scaling Success: How Slick City is Franchising the Future of Family Entertainment offered invaluable insights into the strategies powering Slick City's remarkable franchise expansion. Hosted by ROLLER and Slick City, the session featured dialogue between Bron Launsby, CEO and Founder of Slick City, and ROLLER’s own Luke Finn, highlighting crucial growth tactics.
Performance in Numbers
In less than a year, Slick City has made remarkable strides. With the awarding of 41 franchise territories and the opening of 12 locations encompassing over one million square feet of leased real estate, the brand has claimed the title of the fastest-growing name in active family entertainment.
A Solid Foundation for Growth
Launsby explains, "Franchising is ingrained in our identity. It's imperative to refine our model before aggressively scaling and inviting others to join the journey." This foresight has led to a structured approach to expansion where Slick City is meticulously crafted to thrive. The organization focuses on testing different real estate formats and optimizing layouts along with establishing a comprehensive 12-part framework involving Standard Operating Procedures (SOPs), expansive training libraries, and closely aligned operational teams.
The Importance of Structure
The foundation laid down by this playbook now facilitates a seamless nationwide rollout while supporting uniform performance across all parks. Finn highlights the necessity of structure saying, "In the initial phase, processes may seem unnecessary, but without them, scaling becomes an uphill task where the weaknesses in your system may amplify. "
The Role of Technology in Expansion
Technology plays an indispensable part in maintaining agility and consistent operations. Launsby acknowledges the significance of ROLLER’s multi-venue management tools as instrumental in their journey.
Immediate Insights for Swift Decisions
Launsby emphasizes, "Behind our rapid growth we relied heavily on technology, without it, our efforts would have faltered. ROLLER provides immediate insights into our data, enabling us to make swift decisions that positively impact our growth trajectory. We're able to receive feedback almost instantaneously and make the necessary pivots just in time. "
Cultivating a Values-Driven Culture
At the heart of Slick City's remarkable journey is a strong, values-driven culture fostered by a trusted leadership team that has extensive experience collaborating. Launsby shares, "While we can’t impose our culture on franchisees, we provide them with a template that encapsulates our core values. "
A Vision for the Future
As the team gears up to double their operational footprint, Launsby’s vision remains bold and ambitious with plans for 200 locations, aiming to establish a global brand. Slick City’s trajectory provides potent insights for those navigating the franchising waters and multi-venue expansions.
Join the Conversation
By facilitating this webinar, ROLLER underscores its dedication to sharing valuable insights and knowledge within the attractions community. The focus is on empowering operators of all sizes to leverage proven, actionable strategies to amplify their growth journeys.
Frequently Asked Questions
What was the central theme of the webinar hosted by ROLLER and Slick City?
The webinar primarily focused on the strategies and frameworks that underpin the success of Slick City's franchise expansion in the family entertainment sector.
Who were the main speakers at the event?
The session featured Luke Finn, CEO of ROLLER, and Bron Launsby, CEO and Founder of Slick City, who shared insights into their growth strategies.
How many locations has Slick City opened in the past year?
In under a year, Slick City has opened 12 new locations and awarded 41 franchise territories.
What technological tools did Slick City utilize for their growth?
Slick City leveraged ROLLER’s multi-venue management tools to enhance operational efficiency and decision-making processes.
What future plans does Slick City have for expansion?
Slick City aims to double its operational footprint, targeting the establishment of 200 locations globally within the next five years.
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