EXL Shines as Leader in the NEAT Evaluation for P&C Operations

EXL's Leadership Recognized in NEAT Evaluation
EXL, a prominent global data and AI company, has earned acclaim as a Leader in NelsonHall’s 2025 NEAT Evaluation focused on Property and Casualty (P&C) Operations regarding Analytics and AI. This recognition signifies EXL’s dedication to innovation through advanced analytics and AI solutions that enhance the workflow processes of major P&C insurers.
Understanding the NEAT Evaluation
The NEAT evaluation, developed by NelsonHall, assesses companies based on their ability to deliver immediate benefits and future-ready solutions to P&C clients. Leaders in this space, including EXL, distinguish themselves by fostering innovations that significantly optimize underwriting, broker management, and claims administration processes, thereby improving overall customer service.
Innovative Solutions Driving Change
According to Bilal Chaudhry, a principal insurance analyst at NelsonHall, EXL is recognized for its outstanding capabilities in integrating AI technologies across its service offerings. Solutions such as EXL Smart Agent Assist™ and EXL Code Harbor™ exemplify EXL’s commitment to enhancing operational efficiency while accelerating the modernization of legacy systems using Generative AI (GenAI). These advancements are crucial in responding to the evolving needs of the P&C industry.
Meeting Industry Challenges
In the face of uncertain market conditions posed by various economic challenges, Vivek Jetley, president of EXL’s insurance, healthcare, and life sciences division, emphasizes the industry's need for adaptable and efficient solutions. EXL is committed to supporting its clients in navigating these complexities by providing tailored P&C solutions that meet specific customer requirements.
About EXL
Founded in 1999, EXL (NASDAQ: EXLS) is known for its deep-seated values of innovation, collaboration, and excellence. The company operates globally, leveraging AI and data to transform business models across numerous industries, including insurance, healthcare, and banking. With a focus on delivering faster and smarter solutions, EXL aims to unlock growth and drive better outcomes for its clients.
Contact Information
For media inquiries, you can reach Keith Little at media.relations@exlservice.com. For investor relations, John Kristoff can be contacted at +1 212 209 4613 or via email at IR@exlservice.com.
Frequently Asked Questions
What is the NEAT evaluation?
The NEAT evaluation is a framework created by NelsonHall to assess the ability of companies to provide impactful and innovative solutions in the P&C sector.
How did EXL achieve the Leader status?
EXL was recognized as a Leader due to its strong commitment to integration of AI and analytics across various service lines, which enhances efficiency and innovation.
What innovations are highlighted in EXL's offerings?
Innovative solutions like EXL Smart Agent Assist™ and EXL Code Harbor™ are central to enhancing operational effectiveness in the P&C industry.
Why is adaptability important in the current market?
With economic uncertainties affecting the P&C industry, adaptable solutions enable insurers to respond swiftly to changing market conditions.
How can one get in touch with EXL’s investor relations?
You can contact John Kristoff at +1 212 209 4613 or via email at IR@exlservice.com for investor relations inquiries.
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