Exciting Keynote Speakers and Agenda Unveiled for X4™ 2025

Exciting Keynote Speakers and Agenda for X4™ 2025

Qualtrics has recently announced its upcoming experience management summit, X4™ 2025, which is set to gather industry leaders and experts to discuss vital insights in experience management. This event promises an invaluable exchange of ideas between customer and employee experience professionals and market research specialists.

Notable Speakers to Illuminate the Summit

Among the keynotes, Walmart Inc's Executive Vice President & Chief People Officer, Donna Morris, will be taking center stage alongside Bill McDermott, the esteemed Chairman and CEO of ServiceNow, and Rob Swain, the Global Chief Operations Officer at KFC. Their experiences and expertise will provide attendees with a unique opportunity to learn how these prominent figures drive success through enhancing customer and employee experiences.

Diverse Sessions on Experience Management

X4™ 2025 will gather over 8,000 attendees, including C-suite executives and frontline leaders from various sectors. The summit will include more than 30 breakout sessions spanning seven tracks such as customer experience, employee experience, healthcare, education, and financial services. The diverse range of topics will ensure there's something valuable for everyone participating.

Transformative Breakouts to Enhance Customer Experience

Session highlights for the summit include transformative breakouts. Leaders from companies like Fiserv and Hilton will discuss their innovative use of experience management (XM) and AI. These insights will offer strategies to enhance customer loyalty, capture valuable market share, and navigate the complexities of customer preferences.

Innovative Approaches to Employee Engagement

Innovative breakouts are also planned, featuring organizations like Stripe, Ford, and USAA, sharing their stories on leveraging AI-driven tools for workforce engagement. These discussions will focus on effective employee listening programs and how to connect significant moments throughout the employee journey to achieve desired business outcomes.

Breaking New Ground with Strategy and Research

Cutting-edge strategies will be another focal point at the summit. Experts from companies such as Roblox and Indeed.com have plans to explore how they utilize advanced market research tools, including synthetic data. Their shared experiences will demonstrate how to create unique, scalable experiences that differentiate themselves in the marketplace.

Expert Training for Concrete Outcomes

The summit will also feature expert-led, hands-on training sessions designed to empower attendees. Business leaders and practitioners will share their successful experiences in unlocking value within their organizations through effective experience management programs and Qualtrics solutions.

Registration and Early Bird Pricing

Those interested in attending should take advantage of early bird pricing, available until the end of the month. This is a unique opportunity for professionals aiming to elevate the value they provide to customers and employees alike.

About Qualtrics

Qualtrics is recognized as a leader in experience management, offering a cloud-native software platform that helps organizations to forge exceptional relationships with their customers and employees. The insights derived from Qualtrics equip businesses to pinpoint and alleviate friction points, engage top talent, and successfully bring products and services to market. Almost 20,000 organizations globally leverage Qualtrics’ advanced AI to listen, understand, and elevate their strategies.

Frequently Asked Questions

What is X4™ 2025?

X4™ 2025 is an experience management summit organized by Qualtrics that gathers industry leaders to discuss the latest trends and insights in customer and employee experience.

Who are the keynote speakers for X4™ 2025?

Keynote speakers include Donna Morris from Walmart, Bill McDermott from ServiceNow, and Rob Swain from KFC, among others.

When will X4™ 2025 take place?

The summit is scheduled for March 18-20, 2025.

How many attendees are expected at X4™ 2025?

Over 8,000 attendees, including C-suite executives and industry leaders, are expected at the event.

How can I register for X4™ 2025?

Registration can be completed through the official Qualtrics website, where early bird pricing is currently available.

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