Epiq Enhances Cyber Solutions with First Watch Acquisition

Epiq Expands Its Capabilities Through Acquisition

Epiq has taken a significant step forward in the realm of cyber incident response by acquiring First Watch Data Breach Solutions, LLC. This strategic move positions Epiq as one of the leading providers of breach response services globally, enhancing their ability to manage complex data breaches efficiently and effectively.

Strengthening the Cyber Incident Response Team

The acquisition of First Watch Data Breach Solutions is a pivotal moment for Epiq, particularly for its Cyber Incident Response Team. This merger not only expands the team’s resources but also enriches their service offerings. The experience brought in by First Watch enhances Epiq’s reputation as a trusted provider for handling data breach incidents, ensuring that clients receive comprehensive support throughout the notification and monitoring processes.

Expertise in Breach Response Services

With this acquisition, Epiq gains specialized expertise in various aspects of breach response. This includes essential services like credit monitoring, customer call center support, mail services, and security measures such as SSN lookups and website hosting. These additions are crucial for addressing the needs of businesses facing potential data breaches.

Enhancing Client Experience with New Offerings

According to Scott Berger, Senior Vice President of eDiscovery Managed Service and Cyber Solutions at Epiq, this acquisition will enhance their operational capabilities and introduce innovative products for their clients. With a commitment to providing world-class services at competitive rates, Epiq aims to solidify its leadership position across multiple service areas, including notifications, call centers, and credit monitoring.

Onboarding of New Talent

An important aspect of the acquisition is the integration of approximately 100 professionals from First Watch Data Breach Solutions into Epiq’s workforce. Notably, David Vizzi has been appointed as Vice President of Cyber Notification Solutions. His extensive experience in data breach response, which dates back to 2005, positions him well to lead the charge in delivering effective solutions tailored for client needs.

A Global Leader in Breach Response

As a result of this acquisition, Epiq now stands as a global leader in breach response services. Whether managing a breach impacting a handful of individuals or millions, Epiq's Cyber Incident Response Team is dedicated to protecting clients' businesses. Their comprehensive approach includes preparation, data mining, review, effective notification strategies, call center support, and monitoring processes that aim to mitigate litigation risks.

Partnership Focused on Prevention

Alongside the acquisition, Epiq and First Watch Technologies have agreed to maintain their existing partnership. The focus will shift toward preventive measures aimed at minimizing the impacts of potential breaches. This includes incorporating Managed Detection and Response tools to proactively address cybersecurity threats, thereby strengthening defenses against possible breach events.

Commitment to Cybersecurity Excellence

Brandon Hollinder, Vice President of eDiscovery and Cyber Solutions at Epiq, emphasized their commitment to providing clients with adaptive solutions to minimize breach incidents. The collaboration between Epiq and First Watch is designed to leverage their combined strengths to lead in the Cyber Incident Response domain, expanding available services significantly.

Ongoing Commitment to Clients

John Martin, CEO of First Watch Technologies, highlighted the importance of this acquisition for continuing essential breach response services. This partnership ensures that clients receive high-quality cyber security services, maintaining the standards set since 2007 while benefitting from the extensive resources Epiq has to offer.

About Epiq

Epiq is recognized as a leader in technology and services, managing complex operations for corporations and legal entities worldwide. By utilizing advanced processes, technologies, and data intelligence, Epiq streamlines various workflows, improving efficiency and reducing risks for clients. With a presence across numerous countries, Epiq is dedicated to making a meaningful impact through its services.

Frequently Asked Questions

What does Epiq's acquisition of First Watch entail?

Epiq's acquisition of First Watch Data Breach Solutions enhances its breach response services, positioning it as a leading provider in the industry.

How will this acquisition benefit Epiq's clients?

The acquisition will expand service offerings, improve operational capabilities, and provide clients with a wider array of innovative solutions for data breach management.

What expertise does First Watch bring to Epiq?

First Watch brings valuable expertise in credit monitoring, call center operations, and other essential breach response services, enhancing Epiq's overall service quality.

Who is leading the new Cyber Notification Solutions at Epiq?

David Vizzi has been appointed as Vice President of Cyber Notification Solutions, bringing extensive experience in data breach response to Epiq.

What is Epiq's vision following this acquisition?

Epiq aims to solidify its leadership role in the Cyber Incident Response space and continuously find ways to support clients in preventing data breaches.

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