Enhancing IT Operations Through Strategic Collaboration
Enhancing IT Operations Through Strategic Collaboration
In the dynamic world of digital transformation, organizations are continuously looking for ways to enhance operational efficiency and observability. A significant step forward comes from the strategic partnership between Infosys and LogicMonitor, aiming to revolutionize the business performance and reliability of IT operations.
Leveraging AI for Improved Performance
Infosys AIOps Insights is now joined with LogicMonitor's powerful Edwin AI platform. This collaboration intends to provide organizations with advanced tools to improve the observability of their IT operations. With these combined capabilities, businesses can expect to reduce problem diagnosis and resolution time by as much as 30%. The partnership also aims to decrease redundant alerts by up to 70%, providing IT teams with essential insights and reducing noise in their operational environment.
Benefits of Collaboration
The collaboration between the two technology leaders emphasizes a unified approach toward handling complex IT environments. Through enhanced visibility across IT infrastructures, organizations stand to benefit from persona-based insights that facilitate proactive decision-making and improved forecasting.
Insights from Industry Leaders
Michael Tarbet, Global Vice President at LogicMonitor, expressed, "As enterprises grapple with complex IT environments, the necessity for AI-powered hybrid observability platforms is increasingly critical. Our collaboration with Infosys seeks to tackle these challenges head-on, enabling transformative solutions for global enterprises. Integrating Edwin AI with Infosys AIOps Insights, we aim to foster operational excellence and IT resilience while reducing costs."
This sentiment aligns with the viewpoint of Patrick Atkins, Director of IT Operations at Sally Beauty Holdings, who noted significant enhancements in operational efficiency. By harnessing the capabilities of LogicMonitor's platform, his organization has detected issues proactively and significantly improved continuity and performance within their IT systems.
Transformative Tools for a New Era
Anant Adya, EVP and Service Offering Head at Infosys, highlighted the potential of this partnership to reshape the observability landscape. He remarked, "Leveraging our AI-driven insights alongside LogicMonitor's capabilities allows us to empower our clients with the tools necessary for innovation. This collaboration is essential for helping enterprises navigate an increasingly complex IT environment effectively."
About LogicMonitor
LogicMonitor offers a robust hybrid observability platform powered by state-of-the-art AI. Their SaaS-based solution, LM Envision, performs across both on-premises and multi-cloud settings, enabling comprehensive operational visibility. Recognized as a Visionary in the 2024 Gartner Magic Quadrant for Observability, LogicMonitor equips IT teams with the insight they need to focus more on delivering exceptional experiences rather than merely troubleshooting issues.
About Infosys
Infosys stands out as a global leader in digital services and consulting, enhancing human potential through innovative solutions. The workforce of over 300,000 enables clients across the globe to embark on their digital transformation journeys. With extensive expertise in navigating complex systems, Infosys empowers organizations to drive efficiency and improve their agility in today's fast-paced digital landscape.
Frequently Asked Questions
What does the collaboration between Infosys and LogicMonitor entail?
The collaboration merges Infosys' AIOps Insights with LogicMonitor's Edwin AI to enhance observability and operational efficiency.
How will this partnership benefit organizations?
Companies can expect reduced problem resolution time, decreased redundant alerts, and improved overall IT operational visibility.
What is LogicMonitor's role in this collaboration?
LogicMonitor provides a powerful hybrid observability platform that complements Infosys' AI-driven insights, equipping enterprises with enhanced tools for proactive management.
Who are the key voices in this partnership?
Michael Tarbet from LogicMonitor and Anant Adya from Infosys are two prominent figures discussing the transformative potential of this collaboration.
What does Infosys aim to achieve through this partnership?
Infosys aims to redefine the observability landscape, enabling clients to make informed business decisions and drive innovation efficiently.
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