Enhancing Hospitality Management with Shiji Daylight PMS

Transforming Hotel Management with Shiji Daylight PMS

Boutique hotel group successfully transitions from legacy systems to Shiji's cutting-edge PMS across four of its properties.

New Hotel Collection has recently embarked on a significant upgrade by implementing Shiji's Daylight PMS throughout its portfolio of boutique hotels. This transition marks a pivotal improvement in their operational efficiency and overall guest experience. The group's previous reliance on outdated property management systems limited their ability to synchronize operations across different locations effectively. Recognizing the need for an advanced, enterprise-grade platform, New Hotel Collection found Shiji's PMS to be the perfect solution.

The decision to adopt Daylight PMS came after New Hotel Collection assessed the drawbacks of their prior PMS, which hampered process synchronization across its various locations. Though they are a smaller collection of hotels, the necessity for an integrated solution was evident. Daylight PMS has empowered them to consolidate their reservation functions into a single system, enabling efficient reporting across four properties to enhance decision-making. Furthermore, it has enriched the employee experience by ensuring a consistent process across all locations, allowing for quick adaptations as the portfolio expands.

Ryan King, Senior Vice President of Shiji Americas, expressed enthusiasm about the collaboration, stating, "We are thrilled to partner with New Hotel Collection as they enhance their property management capabilities. Their forward-thinking approach in choosing an enterprise-level platform reflects their dedication to optimizing operations and delivering exceptional guest service. Our team worked closely with them to ensure a seamless transition, and we're proud to have surpassed their expectations." This collaboration not only highlights the technological advancements offered by Shiji but also showcases a commitment to excellence in service.

With the integration of unified reporting and centralized operations, New Hotel Collection can now make quicker, data-informed decisions and offer a consistent brand experience across all its hotels. For instance, Christopher Hutchison, the Director of Technology & Design at New Hotel Collection, remarked, "Shiji's Daylight PMS has been a game-changer for our operations. The implementation exceeded our expectations, with the team providing exceptional service and support throughout the whole process. Our hands-on approach with the latest setup at Central Hotel demonstrates the system's scalability and user-friendliness. Finally, our teams now operate from one cohesive platform that connects every property, guest profile, and department, allowing us to elevate our guest experience and operational efficiency."

The success of Daylight PMS within New Hotel Collection emphasizes the importance of selecting a versatile and robust PMS tailored for hospitality groups, irrespective of size. Shiji's Daylight PMS merges user-friendly design with comprehensive support for managing multiple properties, enabling even small hotel operators to access enterprise-level solutions conveniently. By streamlining systems and uniting their teams, New Hotel Collection is now equipped for sustainable growth, making them feel confident about future expansions.

Shiji is renowned in the hospitality sector for offering innovative technological solutions that enhance operational efficacy. As highlighted in their extensive offerings, Shiji delivers an all-encompassing platform that includes a Property Management System, Point-of-Sale systems, guest engagement tools, and data intelligence solutions. They cater to over 91,000 hotels globally, including the largest chains. With a workforce of more than 5,000 employees, Shiji maintains an esteemed reputation as a partner for leading hoteliers, providing technology that functions seamlessly to meet the industry's evolving demands. Their dedication extends beyond hospitality, reaching into food service, retail, and entertainment industries as well.

About Shiji

Shiji is a global technology company dedicated to delivering innovative solutions for the hospitality industry, ensuring seamless operations for hoteliers around the clock. Built upon a comprehensive platform, Shiji's cloud-based portfolio guarantees its clients efficient property management systems and data intelligence solutions tailored to the diverse needs of the hospitality sector.

Contact Information

For media inquiries, contact Gabriella Alverio Albors, Marketing Manager – Americas, Shiji Group. You can reach her via phone at +1 (404) 948 4001.

Frequently Asked Questions

1. What is Daylight PMS?

Daylight PMS is a property management system designed by Shiji, aimed at improving operational efficiency for hotels.

2. How has New Hotel Collection benefited from Daylight PMS?

The hotel collection improved operational efficiency, unified processes across locations, and enhanced guest experiences.

3. Who is Shiji?

Shiji is a global technology company that provides innovative solutions for the hospitality industry, enhancing operations for hoteliers.

4. Can smaller hotels use Daylight PMS?

Yes, Daylight PMS is designed to support smaller hotel groups, providing them access to enterprise-level functionalities.

5. How many hotels does Shiji serve?

Shiji serves over 91,000 hotels globally, including some of the largest hotel chains in the industry.

About The Author

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